Senior Investor Suspense Analyst

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $83.5k - $133.5k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

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Logo of Zillow

Zillow

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Lead comprehensive post-closing review of closed mortgage loan files • Resolve complex post-closing defects and suspense items • Research issues and obtain missing or corrected documentation • Coordinate with closing, underwriting, secondary marketing, servicing teams, and external counterparties • Monitor investor, warehouse, and secondary-market conditions • Respond to post-closing stipulations, trailing document requests, and audit findings • Analyze loan-level and pipeline-level quality trends • Recommend process and control improvements to reduce defects and rework • Maintain knowledge of agency, investor, and regulatory guidelines • Document post-closing workflows and reconcile file status in loan systems • Provide updates and escalations on aging items and delivery risk • Mentor less-experienced team members on post-closing best practices

🎯 Requirements

• 8+ years of experience in mortgage operations • Significant experience in closing and post-closing loan file review, delivery, or servicing transfer activities • Experience interpreting and applying investor, agency, and regulatory requirements to completed mortgage loan files • Experience researching and resolving complex loan defects or suspense conditions under tight deadlines in a high-volume environment • Experience using mortgage or loan origination/servicing systems and standard productivity tools • Equivalent combination of education and experience accepted • Active or prior FHA Direct Endorsement (DE) underwriting certification and/or VA Staff Appraisal Reviewer (SAR) certification strongly preferred • Experience applying FHA, VA, agency, and investor requirements in a mortgage post-closing, quality-control, underwriting, or loan-delivery environment preferred

🏖️ Benefits

• Remote work from a physical location of choice • Equity awards based on experience, performance, and location • Flexible distributed work through Cloud HQ • Equal employment opportunity and workplace accommodations

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