Closing Operations Specialist – Broker

🔥 0 minutes ago

🌵 Arizona, Connecticut, +21 more states – Remote

🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zippy

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛡️ Insurance

💸 Finance

💳 Fintech

Insurance • Finance • Fintech

Zippy is a company that specializes in providing home loans, loan servicing, insurance services, and technology solutions related to lending. Zippy Loans, LLC is a direct lender offering competitive loan rates and options for new and pre-owned homes, with a fully online lending process. The company emphasizes a modern approach to lending, making the process easy and accessible without needing to visit a bank. Zippy also offers insurance services through its subsidiary Zippy Insurance Services, LLC. With a commitment to supporting customers throughout the lending journey, Zippy aims to help individuals realize their homeownership dreams. Zippy is a family of companies, including Zippy Loans, LLC, Zippy Loan Servicing, LLC, Zippy Insurance Services, LLC, and Zippy Technology, LLC.

📋 Description

• Serve as the central point of contact for external mortgage brokers, settlement agents, and internal account executives • Resolve late-stage closing bottlenecks and keep closings moving forward • Balance final loan documents and settlement statements with title companies, escrow officers, or settlement agents • Identify and resolve discrepancies before documents are finalized and executed • Communicate loan status updates and outstanding closing requirements to wholesale lending brokers • Guide borrowers through closing documents and answer questions • Facilitate remote online notarization • Perform quality assurance reviews on closing documents • Coordinate corrections with internal teams and settlement partners • Send reviewed documents to borrowers and discuss them as needed • Track outstanding items and facilitate post-close tasks in preparation for loan servicing • Organize competing priorities to deliver accurate, timely closings • Provide actionable feedback on systems, technology, and workflows • Share best practices and learnings across origination and closing teams

🎯 Requirements

• Two or more years of loan closing experience in the housing market; manufactured housing experience appreciated • Experience supporting mortgage brokers or wholesale lending transactions • Experience coordinating with title companies, escrow officers, or settlement agents • Ability to review and balance final loan documents and settlement statements • Ability to identify discrepancies and coordinate timely resolution • Strong written and verbal communication skills • Comfortable in a fast-paced, evolving environment • Quality-focused, highly attentive to detail, and process-oriented • Flexible work schedule, including after hours and weekends as needed • Ability to manage multiple closings and competing priorities • Proficiency in Microsoft Office and other software tools • Undergraduate degree or extended relevant work experience • Must reside in Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, or Wisconsin • Employment eligibility will be confirmed through E-Verify

🏖️ Benefits

• Potential annual bonuses and variable pay • Equity in the company for all employees • Remote work from home in a remote-first environment • Medical, dental, and vision insurance • Company-subsidized STD, LTD, and life insurance for employees and families • Medical and dependent care FSAs • Training and licensing support • Generous paid time off • Wellbeing resources including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, and Ladder through Sequoia Wellbeing Programs • Paid parental leave • No Meeting Wednesdays • Remote Slack community • Career growth and promotion-from-within opportunities • Mentorship and supportive culture