Field Service Specialist

🕒 June 16

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟢 Junior

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Manage the Hatchery Inovo Process for Zoetis • Perform scheduled Preventive Maintenance on all assigned Biodevices • Provide electrical/mechanical support and perform emergency repairs as needed • Understand and follow Electrical Schematics • Required Participation in Territory After Hours Support and Repairs • Zoetis Field Service Technician responsible for all communication with assigned hatcheries • Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance within assigned time • Manage the Hatchery Inovo Process on behalf Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries • Manage the Zoetis Operator Training Program for 25+ people (customer employees) • Facilitate the vaccine and sanitation preparation program for all Zoetis Devices • Support and conduct the execution of the Zoetis Process Evaluation Program • Principle for collecting and reporting all important information within Zoetis Fieldaware System • Follow all safety/precautionary procedures • Regular communication with supervisor • Other Duties as Assigned

🎯 Requirements

• Associates degree in Electro/Mechanical Systems or related curriculum and/or a bachelor’s degree in poultry science or related field from an accredited institution • Experience may be considered in lieu of educational requirement • Normally requires 1 - 5 years of related experience • Bilingual (English/Spanish) preferred • Proven Mechanical Aptitude • Proficient organizational skills • Self-motivator and self-starter • Strong critical thinking problem solving, judgment, and initiative • Effective communication skills are necessary to interact directly with multiple levels of customer management • Basic computer skills using Word / Excel / and Outlook • Proven skills in interpreting and communicate Hatchery Air Plating Program results.

🏖️ Benefits

• Competitive healthcare benefits • Retirement savings benefits • Array of benefits, policies, and programs to support employee well-being