Senior Account Manager, Retail

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $129k - $205k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Serve as the commercial owner for a portfolio of strategically important omnichannel retail relationships • Build and execute 12–18 month customer business plans and Joint Business Plans for assigned Drive and Develop Accounts • Deliver profitable growth through distribution, assortment, product placement, promotions, and new opportunities • Develop trusted relationships with senior and cross-functional customer contacts • Lead customer meetings, business reviews, negotiations, and planning sessions • Serve as the primary link between customers and Zoetis • Lead or support complex negotiations, annual terms, promotional and go-to-market plans, and activation of customer commitments • Use customer POS, market, and category data to identify opportunities and make recommendations • Manage customer budgets and trade spending with a focus on profitable growth and ROI • Apply financial and net revenue management principles, contribute to account-level P&L decisions, and maintain accurate sales forecasts • Coordinate Marketing, Finance, Operations, Supply, Sales, and other partners to deliver plans and resolve issues • Communicate risks and opportunities clearly and escalate issues early • Ensure account plans and customer activity align with Zoetis strategy, contract requirements, pricing policies, and MAP compliance expectations • Establish and monitor KPIs, including net sales growth, profitability, partnership strength, and execution quality • Travel periodically, approximately 15–20% as required

🎯 Requirements

• Bachelor's degree in business, marketing, or a related field • 7+ years of experience in account management, sales, marketing, customer development, or commercial operations • Experience in animal health, consumer packaged goods, retail, e-commerce, home delivery, or a related customer-facing industry • Demonstrated record of developing and activating customer business plans • Experience managing senior relationships • Experience navigating complex negotiations • Experience using commercial data to drive decisions • Strong financial acumen, including customer P&L concepts, net revenue management, trade spending, budget management, and ROI • Advanced proficiency in Excel and PowerPoint • Excellent communication, presentation, influencing, and organizational skills • All applicants must possess or obtain authorization to work in the US for Zoetis • Experience with omnichannel retail, companion animal health, veterinary products, pet care, pharmacy, or consumer health is preferred • An MBA or other relevant advanced degree is a plus

🏖️ Benefits

• Healthcare and insurance benefits beginning on day one • 401K plan with a match and profit-sharing contribution from Zoetis • 4 weeks of vacation • Short-term incentive compensation eligibility • Long-term incentives eligibility • Remote work arrangement