Vaccine Support Specialist

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🦅 H1B Visa Sponsor

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Responsible for the planning, coordination, and execution of delivery and support of frozen poultry vaccines • Use inventory and order management systems for tracking and documentation of vaccine orders, delivery and chain of custody • Support the oversight of customer vaccine application processes and ensure compliance with safety standards and regulations • Provide training and education to customers to ensure best practices in vaccine mixing and handling • Conduct audits to evaluate day of age spray applications • Utilize necessary tools to assess customer needs, prioritize product allocations, and optimize inventory availability • Deliver necessary products to ensure customer needs are met in assigned territory • Build loyalty to Zoetis poultry products and services by developing relationships with customers • Maintain customer compliance with safe handling of frozen vaccine products and ensure adherence to established processes and compliance with internal policies and regulatory standards • Regularly review and update records to support audit readiness and continuous improvement initiatives

🎯 Requirements

• Bachelor’s degree in Ag Science, business administration, or similar is preferred • Experience may be considered in lieu of education • Two years Planning/Scheduling utilizing an automated system or related experience • Poultry industry knowledge and awareness preferred • Proficient organizational and route planning skills • Good oral and written communication • Experience with SAP, Office suite and Salesforce • Ability to respond to common inquiries or complaints from customers • Understanding of logistics and regulatory standards • Valid driver’s license with clean driving record

🏖️ Benefits

• Competitive healthcare and retirement savings benefits • An array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources