Business Applications Analyst III

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $77.6k - $122k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

ZoomInfo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Private Equity Round on 2014-04

Consulting • Marketing • SaaS

ZoomInfo is a leading provider of go-to-market intelligence solutions for sales and marketing professionals. The platform offers comprehensive data insights and analytics to help businesses identify target audiences, manage customer relationships, and drive revenue growth. By leveraging advanced technologies and extensive databases, ZoomInfo enables organizations to optimize their sales strategies and enhance operational efficiency.

📋 Description

• Analyze, design, document, and optimize business processes and technology capabilities supporting ZoomInfo’s end-to-end commercial lifecycle • Partner with Sales Operations, Deal Desk, Revenue Operations, Finance, Billing, Accounting, Legal, and Customer Success stakeholders to understand Quote to Cash processes and priorities • Lead requirements-gathering sessions, stakeholder interviews, workshops, and process walkthroughs • Develop and maintain current-state and future-state process maps for quoting, approvals, contracting, ordering, billing, invoicing, renewals, amendments, and cancellations • Analyze process gaps, manual workarounds, data-quality issues, and operational bottlenecks; recommend scalable improvements • Translate business needs into functional requirements, business rules, user stories, acceptance criteria, process flows, and documentation • Serve as a functional subject matter expert for Salesforce CPQ and Salesforce Revenue Cloud Advanced • Define scalable Salesforce solutions and assess impacts on data models, automation, security, reporting, integrations, and downstream financial processes • Refine and maintain the Quote to Cash backlog within the Agile Release Train • Author Features, user stories, acceptance criteria, and requirements documentation aligned with SAFe Agile standards • Participate in PI Planning, backlog refinement, sprint planning, daily standups, iteration reviews, system demos, and Inspect & Adapt sessions • Collaborate with Engineering and QA to clarify requirements, resolve questions, manage scope changes, and support delivery • Develop and execute business test scenarios, test cases, and validation plans • Coordinate User Acceptance Testing, including test planning, stakeholder readiness, defect triage, retesting, and sign-off • Support release planning, change management, release notes, process documentation, training materials, and end-user communications • Monitor post-release performance and user feedback to identify adoption gaps, defects, and continuous-improvement opportunities

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Systems, Finance, Computer Science, or a related field; equivalent practical experience may be considered • 5+ years of experience as a Business Analyst, Systems Analyst, Business Systems Analyst, or similar role supporting enterprise business applications • 3+ years of experience supporting Quote to Cash, Lead to Cash, or related revenue operations processes in a B2B SaaS or subscription-based business environment • Hands-on functional experience with Salesforce CPQ, including product configuration, bundles, pricing, discounting, approvals, quote generation, amendments, renewals, and related workflows • Experience with Salesforce Revenue Cloud Advanced (RCA) or comparable Salesforce revenue lifecycle, order management, or billing capabilities • Demonstrated ability to gather and document complex business requirements, create process maps, write user stories, define acceptance criteria, and manage requirements through delivery • Experience working in an Agile delivery environment, including SAFe, Scrum, or Kanban; familiarity with backlog refinement, sprint planning, PI Planning, and UAT • Strong understanding of Salesforce data model concepts, workflow automation, reporting, security considerations, and integration dependencies • Strong analytical and problem-solving skills, with the ability to identify root causes, assess business impact, and recommend practical solutions • Excellent written and verbal communication skills, including the ability to facilitate workshops and communicate effectively with executive, business, and technical stakeholders • Preferred: Experience with enterprise integration platforms such as Boomi • Preferred: Experience working with ERP systems such as SAP ECC or S/4HANA • Preferred: Experience with subscription billing and revenue platforms such as Zuora • Preferred: SAFe certification or equivalent Agile certification • Preferred: Salesforce certifications such as Salesforce Certified Administrator, Salesforce CPQ Specialist, or Salesforce Revenue Cloud Consultant • Preferred: Experience supporting a high-growth B2B technology company with complex pricing, subscription, renewal, and expansion motions • Preferred: Experience partnering with Revenue Operations, Deal Desk, Finance, Accounting, Billing, Legal, and Sales Operations teams

🏖️ Benefits

• Comprehensive benefits • Holistic mind, body and lifestyle programs designed for overall well-being • Additional compensation such as Bonus, Commission, Equity and other benefits may also apply

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume