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Account Investigator, Quality Assurance Refunds

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

Where this job comes from

Posted on Zotec Partners's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Zotec Partners

Zotec Partners

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💸 Finance

Healthcare • Healthcare Insurance • Finance

Zotec Partners is a healthcare technology company specializing in revenue cycle management solutions. It provides advanced data-driven technology, patient insights, and industry-leading services to optimize financial experiences for healthcare practices and patients. With a strong focus on compliance, Zotec Partners holds HITRUST, SOC-1, and PCI-DSS certifications, ensuring high standards of data security and organizational efficiency. The company aims to improve operating costs, revenue performance, and patient financial outcomes through dedicated technology advancements and unique processes. Zotec Partners has been recognized as a top place to work in healthcare and continues to innovate in providing superior healthcare financial solutions.

📋 Description

• Conduct extensive investigations into patient accounts that may or may not require refunds • Analyze patient accounts for needed refunds or adjustments to patients or insurance carriers • Resolve credit balances in a timely manner • Apply knowledge of commercial and governmental carrier types • Use understanding of medical accounts receivable to support account resolution • Perform other duties as assigned

🎯 Requirements

• High School diploma or equivalent required • Ability to understand, analyze and interpret medical billing documentation and data • Physician billing experience in AR, Refunds, or Payments • Strong organizational and interpersonal communication skills, both verbal and written • Ability to resolve critical issues through problem solving and attention to detail • Ability to prioritize workload and meet specific goals and objectives • Professional discretion and independent judgment in day-to-day work • Ability to collaborate effectively within a team setting • Legally eligible to work in the United States

🏖️ Benefits

• Professional growth • Holistic wellness • Community involvement • Collaborative work culture • Opportunity to take ownership of work and contribute ideas • Learning from experienced colleagues

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