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Director, AR Strategy, Analytics & Operations

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

Where this job comes from

Posted on Zotec Partners's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Zotec Partners

Zotec Partners

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💸 Finance

Healthcare • Healthcare Insurance • Finance

Zotec Partners is a healthcare technology company specializing in revenue cycle management solutions. It provides advanced data-driven technology, patient insights, and industry-leading services to optimize financial experiences for healthcare practices and patients. With a strong focus on compliance, Zotec Partners holds HITRUST, SOC-1, and PCI-DSS certifications, ensuring high standards of data security and organizational efficiency. The company aims to improve operating costs, revenue performance, and patient financial outcomes through dedicated technology advancements and unique processes. Zotec Partners has been recognized as a top place to work in healthcare and continues to innovate in providing superior healthcare financial solutions.

📋 Description

• Own complex accounts receivable investigations and selected operational functions from initial question through resolution and ongoing monitoring • Query and analyze large datasets to identify AR, denial, claim rejection, reimbursement, payer, and workflow trends • Determine root causes by connecting data findings to operational processes • Translate findings into practical action plans • Write and modify SQL queries for operational analysis and performance monitoring • Prepare client-specific AR performance reviews and concise executive-level summaries • Participate in and lead internal, client, payer, and executive meetings on behalf of AR leadership • Coordinate solutions across AR, EDI, Coding, Client Relationship Management, technology, and other operational teams • Develop recurring monitoring to confirm corrective actions are effective and issues remain resolved • Identify opportunities to automate workflows, reduce manual effort, strengthen controls, and improve AR performance • Influence outcomes across teams and drive agreed-upon actions through completion

🎯 Requirements

• Healthcare revenue cycle management experience, ideally within professional billing or physician revenue cycle operations • Strong knowledge of accounts receivable, denial management, claims processing, payer behavior, and reimbursement • Demonstrated success analyzing large or complex operational and financial datasets and identifying meaningful root causes • Operational mindset and track record of translating analysis into measurable process or performance improvements • Working proficiency in SQL, with ability to independently access and query data, strongly preferred • Clear written and verbal communication, with ability to tailor complex findings for frontline teams, technical partners, clients, and executives • Independent judgment and ownership, including ability to move forward with limited structure once an objective is established • Ability to influence without formal authority and coordinate work across departments • Strong project execution skills and ability to manage multiple competing priorities • Comfort challenging assumptions when available evidence points in a different direction • Experience supporting hospital-based physician specialties such as Emergency Medicine, Radiology, or Anesthesia is valuable • Experience with payer reimbursement, claims adjudication, workflow design, or automation is valuable • Experience partnering with technical, product, or development teams is valuable • Client-facing revenue cycle experience and cross-functional project leadership is valuable • Experience working with outsourced or offshore operational teams or leading people is valuable • Legally eligible to work in the United States

🏖️ Benefits

• Professional growth opportunities • Holistic wellness • Community involvement • Opportunity to take ownership of work • Opportunity to contribute ideas • Learning from experienced colleagues • Remote work arrangement

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