Mid Market Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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360Learning

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

📚 Education

⚡ Productivity

☁️ SaaS

💰 $200M Private Equity Round on 2021-10

Education • Productivity • SaaS

360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.

📋 Description

• Grow revenue from the existing mid-market customer base • Collaborate with customer success to ensure healthy customers and high renewal rates • Drive inbound and outbound sales efforts within an assigned account portfolio • Tailor approaches to individual clients and focus on top accounts • Use the CRM tool to map accounts, build account plans, prepare sales documentation, and provide opportunity forecasts • Identify high-potential accounts, understand connections, and create power maps for growth opportunities • Create outreach cadences and make outbound calls to achieve sales quota metrics • Arrange virtual and in-person meetings with key account stakeholders • Serve as the point of contact for business opportunities, issues, and questions • Deliver product demonstrations and account-specific initiatives • Collaborate with company teams to optimize the customer experience • Establish and grow relationships with key decision-makers and influencers • Analyze and present customer reports and provide recommendations • Drive customer satisfaction and customer referenceability • Build pipeline through account-based outreach • Conduct internal and external business reviews • Meet and exceed quarterly sales quotas • Mentor others across the sales team • Contribute platform and Learning & Development subject-matter expertise • Manage complex, multi-threaded deals

🎯 Requirements

• At least 3+ years of sales experience in an HRtech B2B SaaS environment as an Account Manager or an Account Executive • Bonus points for experience selling learning solutions like an LMS or LXP • Growth mindset and lifelong learning attitude • Strong analytical and organizational skills • Strong written and verbal communication skills • Experience executing complex software/platform demos in the sales process • Availability for client and larger team meetings for up to 5% travel time annually • Ability to travel to a minimum of two trade shows per year is required • Bachelor’s degree or higher level of education • Enthusiasm for Convexity culture

🏖️ Benefits

• Pay structure includes base salary, variable incentive pay, and company equity • Comprehensive medical, vision, and dental insurance starting your first full month • RRSP matching starting from day 1 • Generous parental leave • Professional development opportunities through our own platform • Unlimited days of annual vacation PTO • 5 days for sick leave • Holidays following the Ontario holiday calendar • Remote-first organization • Flexible work hours • 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity • Corporate Social Responsibility program