Senior Product Designer / Design Lead

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🔥 4 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 15%

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Andgo Systems

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 $2M Grant - Andgo Systems on 2024-08

Healthcare • Logistics • Manufacturing

Andgo Systems is a SaaS company that provides intelligent shift-fill and absence-management automation for health systems and large employers (including manufacturing) across the U. S. and Canada. Its modular platform automates end-to-end workflows—automated shift bidding and filling, IVR and online absence reporting, broadcast communications and complex vacation mapping—to reduce vacant shifts, speed time-to-fill, and lower scheduling costs for operational and HR teams.

📋 Description

• Pick up design work in flight, get up to speed on decisions to date and keep delivery on pace. • Lead design for new premium, AI-first product areas and the existing platform. • Lead end-to-end design initiatives for the AI-first platform while advancing and refining the core platform. • Rethink existing workflows to remove friction for frontline and back-office users. • Design AI interactions, including confidence, errors, and scheduler overrides. • Work in an AI-assisted development workflow using Figma connected to AI coding tools via MCP. • Design flows, states and interaction patterns across the product. • Apply strong visual design fundamentals and make pragmatic delivery tradeoffs. • Bring Product, Engineering and stakeholders along through rationale, prototypes and evidence. • Set the direction for Andgo's product experience. • Define and maintain UX principles, AI-UX principles, standards and patterns. • Guide the design system as the platform scales. • Run design reviews to maintain quality across product areas. • Shape how design work flows into the delivery cycle and engineering workflows. • Lead, mentor and develop Product Design team members, including the Associate Product Designer. • Help shape design team growth and designer roles in an AI-first development model. • Build a culture of design thinking across Product and Engineering. • Lead research and discovery, including planning and facilitating virtual and in-person sessions. • Run debriefs, synthesize learnings and validations, and communicate research to product decision-makers. • Shape a continuous discovery approach supporting product direction and roadmap. • Report to the VP of Product and work day-to-day with the Product Manager and engineers.

🎯 Requirements

• 7+ years in product design, mostly on complex B2B or enterprise software, with a portfolio showing end-to-end work from discovery to shipped product. • Experience leading, mentoring or managing designers, and a record of raising the quality of a team's work. • Strong interaction design and systems thinking, shown through work on complex, multi-step workflows. • Mastery of visual design principles, with a portfolio that includes polished, information-dense interfaces. • Pragmatic judgment: a record of balancing design quality with delivery constraints and explaining the tradeoffs. • Influence across Product and Engineering, earned through clear reasoning rather than authority. • A record of setting design standards and building or scaling a design system. • Strong facilitation and research skills, including in-person sessions with frontline and operational users. • Hands-on experience designing AI-driven features and working in AI-assisted design and development workflows. • Comfort with deep domain complexity. Workforce management, scheduling, healthcare operations or similar rule-heavy systems are a strong plus. • Clear written communication: decisions and rationale documented so the team can build on them. • Experience with unionized, healthcare or manufacturing workforces. • Design for high-volume mobile use by frontline staff. • Experience establishing a continuous discovery or research practice.

🏖️ Benefits

• Health and dental coverage, plus an annual flex spending account. • $1,500 a year for professional development. • $1,000 home office setup. • 4 weeks' vacation, 12 statutory holidays and 2 flex days. • Remote-Friendly: Work from anywhere in Canada. • Flexible Hours: Flexible working hours to suit your lifestyle. • Great Team: Collaborative and supportive team members.

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