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Revenue Ops Systems Analyst

🔥 32 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

Where this job comes from

Posted on AppDirect's careers page, not through a job board

First seen by Remote Rocketship 32 minutes ago

Still open on AppDirect's site. Checked 8 minutes ago.

Logo of AppDirect

AppDirect

501 - 1000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 Debt Financing on 2021-03

Consulting • Logistics • Marketing

AppDirect is a leading platform that facilitates the monetization, procurement, and management of recurring technology services. The company specializes in providing B2B marketplace solutions, subscription billing, cloud distribution, and partner relationship management for various industries. AppDirect empowers businesses to launch their own marketplaces, automate subscription billing, and scale partner ecosystems with robust digital tools. Their platform supports a wide range of services including software as a service, infrastructure, managed services, and connectivity. With a focus on digital engagement, AppDirect serves communications service providers, software companies, IT and managed service providers, and many more, helping them to enhance their go-to-market strategies and connect with customers globally.

📋 Description

• Own the GTM technology stack, ensuring Salesforce and adjacent systems operate as one connected system • Investigate internal data to identify process gaps, root causes, priorities, and optimization opportunities • Build and manage automation workflows to reduce manual work and improve efficiency • Design and ship AI-powered workflows, including multi-step agents, structured data extraction, and decision-making automations • Partner with Marketing, Sales, Customer Success, and Finance to translate business needs into scalable processes • Evaluate, pilot, and implement AI tools such as Claude, Devs.ai, Clay, and Workato • Drive data integrity through deduplication, standardization, and data-entry enforcement • Support and automate commissions, territory management, and data enrichment processes • Manage incident response, change management, monitoring, alerting automation, and documentation • Lead cross-functional GTM systems projects from scoping through implementation

🎯 Requirements

• 3+ years of business experience in a go-to-market operations or forward deployment role • Experience working in Sales, Customer Success, Marketing, Revenue, or related go-to-market operations • Strong quantitative and qualitative data analysis skills • Deep Salesforce administration experience, including configuration, workflow/flow building, data modeling, and reporting • Experience building and managing modern GTM systems and integrations, including Zendesk, HubSpot, Planhat, Gong, and similar tools • Hands-on LLM experience, including prompt design, tool/function calling, context and memory design, and output evaluation • Comfort with basic TypeScript/JavaScript and Python scripting • Strong project management skills • Strong SQL or data analysis skills • Experience with BI/reporting tools such as Looker, Snowflake, Tableau, or similar • Self-motivated and able to work independently in a fast-paced environment • Excellent written and verbal communication skills • Ability to challenge assumptions and support final decisions • Formal Salesforce admin certification is a plus

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