Client Success Representative

Job not on LinkedIn

🔥 1 minute ago

🇨🇦 Canada – Remote

💵 $55k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aspire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏨 Hospitality

📦 Logistics

🏗️ Construction

Hospitality • Logistics • Construction

Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved.

📋 Description

• Manage a portfolio of veterinary practice and hospital accounts, acting as their main point of contact • Lead onboarding and training so new clients are up and running quickly and confidently • Run regular check-ins and account reviews to understand client goals and drive product adoption • Monitor account health, flag risks early, and take action to protect renewals and prevent churn • Identify upsell and expansion opportunities and partner with Sales to close them • Work closely with Technical Support and Product to resolve issues and share client feedback • Keep accurate account records and notes in the CRM

🎯 Requirements

• 2+ years in customer success, account management, or a client-facing role, ideally in SaaS • Excellent communication and relationship-building skills, with a genuine drive to help clients succeed • Organized and proactive, able to manage many accounts and priorities at once • Comfortable learning software quickly and explaining it clearly to non-technical users • Experience with a CRM or customer success platform • Experience in veterinary, animal health, or healthcare technology • Familiarity with medical imaging, PACS, or practice management software

🏖️ Benefits

• Competitive base salary plus an annual performance bonus • Comprehensive group benefits through Canada Life, including health, dental, vision, mental health, and paramedical coverage, plus life, AD&D, critical illness, and short- and long-term disability insurance • Access to a group retirement savings plan you can contribute to • Unlimited vacation after one year of service • Fully remote, work-from-home role • The chance to make a real impact on a growing team in a specialized, mission-driven industry