Operations and Client Success Manager – Short-Term Rental, Hospitality

🔥 2 minutes ago

🌐 Canada, United States, +4 more countries – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇮🇹 Italy – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Huzzle.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience • Manage cleaning reports and review property photos to ensure every home meets rigorous SOP standards • Refine existing workflows and create new SOPs to improve operational efficiency and scalability • Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships • Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth • Execute “Think Like An Owner” projects and special initiatives designed to improve the business’s bottom line and guest satisfaction • Monitor and report on team performance against base KPIs and the “Focus of the Month”

🎯 Requirements

• Senior-level experience in Real Estate or Hospitality • Proven mastery of Objection Handling and high-level negotiation • Native-level fluency in English with exceptional written and verbal communication skills • Proficiency in Google Workspace • Availability to work a strict PST 9:00 AM – 5:00 PM schedule • Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls • Proficiency with Slack and Monday.com • Previous experience in the short-term rental or vacation rental industry

🏖️ Benefits

• Competitive salary • Fully remote work environment • Long-term stability in a growing company • Opportunity to work within the luxury hospitality and real estate sector