Case Manager Associate, Bilingual

Job not on LinkedIn

🔥 24 minutes ago

🇨🇦 Canada – Remote

💵 $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Allianz

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Post-IPO Equity on 2018-04

Banking • Finance • Insurance

Allianz is a global insurance and asset management company that provides a wide range of financial products and services. The company emphasizes the importance of teamwork, honesty, and genuine interactions, fostering a culture of collaboration among employees. Allianz is dedicated to delivering high-quality assurance services and engaging with customers through open discussions and valuable insights from industry experts.

📋 Description

• Monitor and update cases involving hospitalized patients and outpatient care • Ensure timely and accurate documentation in company systems • Collaborate with Medical Consultants and Registered Nurses to assess medical information and support decision-making • Approve eligible medical procedures and coordinate with internal medical teams • Communicate with patients and/or families regarding policy benefits, case updates, and logistical arrangements • Review insurance policies and assess the appropriate course of action for each case • Set and adjust case reserves based on current and estimated costs • Investigate additional insurance coverage, including Provincial Health and Extended Health Plans • Manage billing arrangements and obtain up-to-date billing information • Gather and manage required case documentation • Provide administrative and logistical support for case progression • Liaise with business partners and escalate complex cases • Contact and coordinate with providers for authorizations, documentation, and clarifications

🎯 Requirements

• Post-secondary education required • Minimum 2 years of experience in an Emergency Assistance or similar case management role preferred • Exceptional attention to detail • Strong multitasking skills in a high-pressure environment • Excellent verbal communication skills—professional, clear, and empathetic over the phone • Proven problem-solving skills • Ability to exercise sound judgment and initiative • High level of accountability and ownership of case outcomes • Solid understanding of global geography • Awareness of current events • Familiarity with medical terminology • Fluency in French and English, written and spoken, required • Ability to work effectively with artificial intelligence, machine learning, data analytics, and cloud-based tools • Responsible use of insights under data governance, security, and ethical-use standards

🏖️ Benefits

• Performance-based bonuses • Merit increases • Other incentives based on individual and company performance • Personal and professional development courses • Targeted development programs • International mobility and career progression opportunities • Work Well health and wellbeing programs • Flexible work-life balance planning and arrangements • Health insurance • Dental insurance • Vision insurance • Retirement savings plans • Paid time off • Other employee programs