AADL Coordinator, Provider Services

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Alberta Blue Cross's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Alberta Blue Cross

Alberta Blue Cross

1001 - 5000 employees

Founded 1940

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Alberta Blue Cross is a non-profit organization dedicated to providing comprehensive health benefits and wellness programs to the residents of Alberta. As a leader in preventative health care, Alberta Blue Cross serves over 1. 8 million people through group, government, and individual plans. The company is committed to promoting wellness, offering modern work environments, and supporting community health initiatives. It aims to empower Albertans to live healthy and fulfilling lives by addressing physical, mental, social, and financial well-being.

📋 Description

• Respond to telephone and written inquiries from providers • Handle inbound and outbound calls in a contact centre environment • Troubleshoot submissions and provide provider education relating to the Alberta Aids to Daily Living program • Ensure claims are processed and paid in accordance with Alberta Aids to Daily Living policies • Assess and determine appropriate system entry and correspondence for select requests • Identify and report adjudication or system problems to the Management Team • Identify necessary changes to improve overall adjudication operations • Report discrepancies or suspect claims that are not in line with contractual agreements • Act as liaison between Alberta Blue Cross departments and external partners as required

🎯 Requirements

• Wired internet connection • Experience with benefits administration and coordination would be considered an asset • Demonstrated excellence in oral communication and listening skills in the delivery of superior service to customers • Ability to work with minimal supervision and within a team environment • Demonstrated problem-solving and decision-making capabilities • Demonstrated excellent organizational skills • Proficiency with Microsoft Teams, Word, Access, Excel, and PowerPoint • Familiarity with government and community health programs and services would be beneficial • Related post-secondary education in health administration or insurance would be considered an asset • Criminal record check satisfactory to Alberta Blue Cross required as a condition of employment following a conditional offer

🏖️ Benefits

• Work-from-home position • Full-time temporary employment • Healthy work-life balance • Opportunities for career growth • Innovative, high-energy, team-focused environment

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