
501 - 1000 employees
Founded 2012
📣 Marketing
🤖 Artificial Intelligence
🛍️ eCommerce
Marketing • Artificial Intelligence • eCommerce
SOCi, Inc. is a transformative digital marketing platform designed for multi-location enterprises, offering a suite of tools powered by artificial intelligence. Their innovative SOCi Platform enables businesses to automate and optimize their local marketing efforts through various applications such as Genius Search, Genius Social, and Genius Reviews, focusing on enhancing visibility and engagement across all locations. By streamlining workflows and employing AI, SOCi helps brands maximize their online presence and respond efficiently to customer interactions.
🔥 1 minute ago
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501 - 1000 employees
Founded 2012
📣 Marketing
🤖 Artificial Intelligence
🛍️ eCommerce
Marketing • Artificial Intelligence • eCommerce
SOCi, Inc. is a transformative digital marketing platform designed for multi-location enterprises, offering a suite of tools powered by artificial intelligence. Their innovative SOCi Platform enables businesses to automate and optimize their local marketing efforts through various applications such as Genius Search, Genius Social, and Genius Reviews, focusing on enhancing visibility and engagement across all locations. By streamlining workflows and employing AI, SOCi helps brands maximize their online presence and respond efficiently to customer interactions.
• Execute assigned Local Visibility Optimization professional services work • Serve as a customer-facing local SEO specialist supporting local search visibility, listings optimization, keyword performance, and local discoverability • Conduct SEO audits and contribute to customer-specific success plans • Build and deliver monthly SEO analysis reports explaining performance trends, visibility shifts, and recommended next steps • Support keyword tracking and performance analysis, including GeoRank-related insights where applicable • Track recommendations, actions, and optimizations throughout the customer lifecycle • Conduct competitive analysis of local visibility relative to approved competitors • Participate in customer meetings and QBRs to present insights and recommendations • Partner with Customer Success Managers and the Manager, Local Visibility Optimization • Improve customer deliverables, reporting quality, internal workflows, and execution consistency • Communicate recommendations, dependencies, risks, timelines, and outcomes to customers and internal stakeholders • Maintain current knowledge of local SEO trends, Google Business Profile, local landing pages, listings performance, search behavior, and emerging local discovery channels • Maintain and update templates, reporting frameworks, audit materials, and customer-facing deliverables • Support local SEO advisory services at scale and Customer Success enablement • Identify data access requirements such as Google Search Console access • Reinforce service boundaries and escalate scope-related questions • Identify recurring customer trends, reporting needs, product feedback, and visibility-related challenges
• 3+ years of experience in SEO, local SEO, digital marketing, marketing analytics, professional services, customer success, or a related customer-facing advisory role • Strong understanding of local SEO, Google Business Profile, listings optimization, local landing pages, keyword strategy, and search visibility best practices • Experience analyzing performance data and translating insights into actionable customer recommendations • Experience creating customer-facing reports, presentations, audits, or strategic recommendations • Experience working directly with customers in an advisory, consulting, professional services, customer success, or digital marketing capacity • Strong written and verbal communication skills • Ability to manage multiple customer deliverables, reporting timelines, and follow-up actions simultaneously • Bachelor’s degree or equivalent experience required
• Health insurance plans, dental, and vision • Wellness incentives • 401(k) plan with employer match • Flexible paid time off • Quarterly wellness days • Paid holidays • Unique employee engagement programs • Empowering Career Growth and Success • Flexible work environment
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