Associate Program Manager

🔥 13 hours ago

🇨🇦 Canada – Remote

💵 $62.4k - $97.9k / year

⏰ Full Time

🟡 Mid-level

📋 Program Manager

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Maintain territory caseworker assignments • Maintain assigned projects on an ongoing basis • Monitor protocol adherence • Monitor documentation in electronic and hard-copy case files • Monitor database use and accuracy of collected information • Monitor phone-call content accuracy and telephone etiquette • Participate in client consultations and working sessions with the manager or in the manager’s absence • Identify training needs and lead refresher training as required in collaboration with the manager • Participate with the manager in hiring and training new staff • Identify needs for modifications to program databases, protocols, and current processes • Manage daily and ongoing client project communications • Assist and provide backup to the manager • Prepare client reporting • Report all Adverse Events to assigned units/departments • Perform other duties and tasks as required

🎯 Requirements

• Post-secondary education or equivalent in a related discipline • Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar) • RN/RPN license an asset • Advanced knowledge of the pharmaceutical distribution industry • Strong business and financial acumen • Bilingualism (French/English) is an asset • Project management experience is an asset • Strong analytical and mathematical skills • Strong internal and external communication, interpersonal, and leadership skills • Effective organizational skills and attention to detail • Ability to consistently meet deadlines and multitask • Excellent problem-solving skills and ability to resolve issues effectively and efficiently • Ability to work independently and in a team environment • Adaptability to change and willingness to learn new skills as required • Excellent presentation skills • Strong proficiency in Microsoft Outlook, Word, Excel, Access, Internet Explorer, and PowerPoint

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities • Reasonable accommodations during the employment process