District Manager, 12 Months Contract

🕒 Yesterday

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Manage all aspects of the program in a given geographical area • Ensure patients have easy access to their drug therapy by overseeing and managing remote Field Case Managers and Personal Care Specialists or Wellness Case Managers • Proactively identify areas of enrollment growth and manage client issues • Act as program champion with influential stakeholders • Coach and mentor new field team members to promote program services to patients and HCPs • Collaborate with Commercial District Managers to maximize program opportunities with key customers and execute tactics • Work with management to ensure clear understanding of team mission and goals • Identify project and work-activity skill requirements and match them with available talent • Work with Training Managers to improve team competencies and address knowledge gaps • Obtain feedback and input on program enhancements • Stay abreast of industry trends and pending legislation impacting the business • Foster proactive, continued quality improvement • Recruit, interview, and hire for vacant positions • Conduct performance reviews and manage professional development for the field team • Train, motivate, and develop field teams • Spend significant time in the field with remote teams • Manage employee relations and progressive discipline • Monitor KPIs to ensure superior customer experience and compliance with program operating procedures • Use CRM and reports to monitor, train, and coach field teams • Approve purchases, expenses, mileage, and other budget-related expenses

🎯 Requirements

• Bachelor’s degree required • Health professional background, such as nursing or other medical expertise, is an asset • Minimum of 5 years experience in people management or clinical program management or related fields within healthcare • CCPE certification is an asset • Experience with patient support program management is an asset • Proficiency in key account management • Proficiency at understanding the private and public reimbursement environments is an asset • Proficiency at understanding and leveraging data to identify opportunities and challenges with customers and team members • Proficiency at coaching field team to promote program services to customers and patients • Proficiency at identifying and championing efficiencies (tasks, technology, etc) • Proficiency at working with CRM and leveraging its analytics • Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation • Good analytical, conceptual and problem solving skills • Ability to manage multiple tasks along a parallel process • Ability to resolve associate issues effectively and efficiently • Critical thinking skills • Strong industry knowledge • Ability to communicate effectively in both French and English (oral and written) mandatory in Quebec, an asset in the rest of Canada • Strong interpersonal and leadership skills • Attention to detail • Ability to proficiently use computer and good knowledge of Microsoft Office • Strong business acumen competency • Ability to travel up to 50% depending on region and responsibility • Must be able and willing to work in the home offices of field team members • Ability to collaborate with different parties • Ability to coach and develop others • Valid, non-expired, unrestricted driver’s license • Must possess a car

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities