
10,000+ employees
đź’Ľ Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.
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10,000+ employees
đź’Ľ Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.
• Manage day-to-day operations, customer service, and logistics activities to support timely execution and service continuity • Develop operational plans, service frameworks, and process improvements aligned with business priorities • Manage customer service performance and escalated issues to protect relationships and improve service outcomes • Monitor service, operational, and financial metrics to identify trends and implement corrective actions • Coordinate internal and external stakeholders to improve end-to-end service execution • Manage hiring, coaching, and performance evaluation activities to build team capability
• Bachelor's degree in business administration, management, finance, human resources, operations, or a related field, or equivalent experience required • 7+ years of experience in shared services, global business services, enterprise operations, finance, human resources, information technology, business transformation, or a related field required • 3+ years of experience in a management capacity required • Knowledge of live animal transportation regulations and related compliance requirements • Knowledge of operations, logistics, and customer service processes within a regulated service environment • Knowledge of current logistics sector challenges, service requirements, and industry practices • Ability to build and maintain productive relationships with clients and external stakeholders • Ability to manage client expectations and support issue resolution during service disruptions • Ability to analyze operational issues and implement corrective actions • Ability to communicate clearly in written and verbal formats • Ability to manage multiple priorities and adapt to changing workload demands • Ability to use business systems and standard office software to support operations and reporting • Ability to lead, coach, and develop employees in support of business objectives • Ability to apply sound judgment, initiative, and professionalism in daily work
• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities
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