Infirmière Gestionnaire de Cas, Bilingue

Job not on LinkedIn

🕒 July 16

🇨🇦 Canada – Remote

💵 $50.1k - $91.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🗣️🇫🇷 French Required

Apply Now
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Logo of Cencora

Cencora

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Coordinates assigned clinical operations cases and related activities to support timely patient onboarding, service progression, and case closure within defined service expectations • Reviews enrollment, prescription, and supporting clinical documentation for completeness, appropriateness, and readiness to advance patient services through established workflows • Collaborates with providers, pharmacies, reimbursement support, logistics, and other adjacent teams to resolve standard exceptions and align next steps for patient care and medication access • Provides clinical process guidance to patients and healthcare providers using approved language to clarify documentation requirements, service pathways, and appointment-related needs • Evaluates routine requests related to care delivery settings and service feasibility by applying protocols, operational constraints, and clinical support requirements • Documents case activity, clinical updates, and required records accurately in designated systems to support traceability, quality expectations, and continuity across handoffs • Identifies recurring workflow issues, escalates adverse events and clinical-risk signals appropriately, and suggests low-risk improvements to templates, job aids, and routing practices

🎯 Requirements

• Bachelor's degree in nursing, clinical care, healthcare, or a related field, or equivalent experience required • 2+ years of experience in nursing, clinical care, patient support, care coordination, case management, medical or hospital practice, insurance, biopharma, or a related field required • License in nursing required • Certification in case management, oncology nursing, or equivalent preferred • Knowledge of clinical operations, patient support processes, and case coordination workflows in healthcare and bio-pharma environments • Knowledge of medical terminology, treatment-related information, and patient access or support pathways relevant to routine and moderately complex cases • Knowledge of documentation standards, service procedures, and cross-functional coordination requirements needed to maintain accurate and timely case progression

🏖️ Benefits

• Health insurance • Dental care • Vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

Apply Now

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