Human Resources Manager

🔥 11 minutes ago

🇨🇦 Canada – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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Indigo

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🍽️ Food & Beverage

🏨 Hospitality

📣 Marketing

💰 $913.8k Post-IPO Secondary on 2022-11

Food & Beverage • Hospitality • Marketing

Indigo is dedicated to telling stories and creating experiences centered around books, ideas, and community. With over 170 retail locations across Canada, including Indigo, Indigospirit, Chapters, and Coles stores, it offers a wide variety of products such as books, toys, gifts, stationery, eReading devices, home decor, baby items, electronics, wellness products, beauty items, and fashion. Indigo is focused on building a customer-centered culture and providing enriching experiences for both its customers and employees.

📋 Description

• Partner with regional retail leadership teams and client groups to foster a high-performance culture • Provide strategic HR guidance supporting operational success in a retail environment • Deliver and embed core HR processes including staffing, performance and potential, succession, career planning, learning and development, and total rewards • Build trusted partnerships with business leaders and regional people leaders • Advise assigned client groups on enterprise and retail people programs and annual HR processes • Provide guidance and coaching on employee relations, performance management, risk mitigation, and complex people matters • Translate business strategy, market trends, and operational priorities into people plans and organizational solutions • Use people analytics, business insights, and workforce trends to identify opportunities and risks • Define employee engagement goals and action-planning strategies • Conduct sensitive investigations with professionalism, discretion, care, and expertise • Design and implement organizational changes, talent strategies, engagement initiatives, and communication plans • Partner on talent acquisition, succession planning, development planning, and retention strategies • Liaise between the business, HR teams, and Centres of Excellence • Collaborate with HR Centres of Excellence to design, deliver, and embed people programs, policies, processes, and initiatives • Support staffing, onboarding, talent planning, performance and potential processes, succession planning, and career planning • Support annual merit and bonus cycles, equity assessments, and compensation recommendations • Drive continuous improvement in people practices, processes, systems, and ways of working • Report to the Director, Human Resources – Retail

🎯 Requirements

• Minimum 5–7 years progressive experience in an HR business partner or generalist role, primarily in a multi-site or retail environment • Post-secondary education in HR, business, or a related field • CHRL or similar HR professional designation is an asset • Proven ability to navigate complex employee and labour relations issues • Strong knowledge of Canadian employment legislation • Strong business acumen and strategic problem-solving • Excellent communication, relationship-building, and stakeholder engagement skills • Cultural engagement expertise with a focus on operational excellence • Ability to surface and efficiently solve problems related to organizational, people, and change priorities • Alignment with Indigo values and passion for Indigo’s mission • Strong organizational skills and ability to manage competing priorities • Previous experience with UKG (HRIS) is an asset • Ability to travel independently up to 25% across assigned regions, including overnight travel within Canada • Valid driver’s license required • Occasional travel to Indigo Home Office in Toronto, Ontario • Access to a private and consistent home office environment suitable for confidential remote work • Bilingual English/French considered an asset

🏖️ Benefits

• Remote work available • Permanent full-time employment • Access to a private and consistent home office environment suitable for confidential remote work • Accommodation during the recruitment process • Diversity, Equity, Inclusion, and Accessibility commitment • AI-assisted hiring process with human oversight