Manager, Investor Relations – Hedge Funds

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🕒 April 24

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CITCON

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💳 Fintech

🛍️ eCommerce

🤝 B2B

Fintech • eCommerce • B2B

CITCON is a company that facilitates global payments integration for businesses by enabling merchants to accept a wide range of payment methods that customers prefer, regardless of location. They offer a single integration solution that supports over 100 eWallets, local payment schemes, and traditional credit cards, simplifying the acceptance of diverse payment methods both online and in-store. CITCON’s technology offers an easy-to-use API that integrates with existing infrastructure, providing businesses with the capability to process transactions through various card networks and digital payment options like Alipay and WeChat Pay. Their solutions cater to omnichannel retail environments and aim to enhance customer experiences and business growth by broadening payment acceptance channels. CITCON operates worldwide, supporting businesses in entering new markets and optimizes transaction processing through smart routing to achieve better approval rates and lower fees.

📋 Description

• Build and maintain client relationships and act as their primary Investor Relations client relationship manager and an escalation point for their interaction with the team • Proactively manage the team’s daily workflow, ensuring that deadlines are met and controls are adhered to • Ensure that capital transactions and NAVs are processed correctly and efficiently by the team and the associated records are filed and maintained efficiently and comprehensively • Ensure that investor reporting and client reporting are accurate and distributed in a timely manner • Fully implement the CFS Global IR policies, procedures and best practice guidelines • Liaise internally with the Treasury team, Fund Accounting teams, Compliance team and Internal Auditor(s) to ensure all deadlines and deliverables are met • Represent the team at IR management meetings and assist with agenda preparation and minute taking • Chair team meetings to relay operational updates and discuss IR initiatives • Represent Investor Relations at on-site visits with clients • Propose and develop department-wide operational improvements in consultation with the other IR managers • Provide continuous coaching to team members on operational issues ensuring that system enhancements and process changes are implemented correctly and effectively • Conduct Interviews and participate in the selection process of new staff • Conduct performance appraisals for team members

🎯 Requirements

• You have a Bachelor’s Degree in Accounting, Finance, Economics, or comparable investor relations and finance experience • 5-7 years’ experience in the Hedge Fund industry, preferably in Investor Relations and/ or Client Service with some exposure to accounting and performance reporting • Minimum 2 years’ experience managing staff • Knowledge of compliance and regulatory issues including Know Your Customer (KYC) and Anti-Money Laundering policies • Possess proven client relationship skills • Strong knowledge of Microsoft Office

🏖️ Benefits

• We provide a range of benefits • Training and education support • Flexible working arrangements