Premium Travel Lifestyle Manager – Arabic Speaking

🕒 April 22

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Ten Lifestyle Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🤝 B2B

🏢 Enterprise

B2B • Travel & Lifestyle Management • Enterprise

Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.

📋 Description

• Serve as the dedicated travel partner for a portfolio of high‑net‑worth clients, delivering highly personalized, discreet service. Act as the single point of contact, building trusted, long‑term client relationships. • Design and manage bespoke luxury travel itineraries across global destinations. Handle complex requests, changes, and issues with efficiency and discretion. Maintain accurate, real‑time system updates and booking documentation. • Deliver professional service in Arabic and English, with strong cultural awareness. Apply a strong understanding of Middle Eastern cultural norms, privacy expectations, and travel preferences. • Advise on premium destinations, luxury hotels, private experiences, and halal‑friendly travel options. Proactively identify opportunities to upsell and cross‑sell additional services. • Negotiate and manage bookings with airlines, hotels, DMCs, and luxury travel partners. Secure VIP benefits and exclusive access through strong supplier relationships. • Collaborate with internal teams to deliver seamless end‑to‑end member experiences. Ensure all travel arrangements meet regulatory, compliance, and quality standards. Promote Ten’s wider lifestyle services by identifying opportunities for cross‑service referrals.

🎯 Requirements

• Minimum 3+ years’ experience in luxury leisure travel, concierge, or tour operating • Proven experience creating tailor‑made itineraries for high‑net‑worth clients • Strong background in flight‑inclusive travel and GDS systems (Amadeus preferred) • Experience negotiating with premium suppliers and managing complex bookings • Fluent in Arabic and English (professional working proficiency required) • Excellent knowledge of global luxury destinations and suppliers • Strong understanding of affluent customer expectations and luxury service delivery • Commercial awareness with a natural sales and upselling ability • Highly organized, detail‑driven, and adaptable in a fast‑paced environment • Desirable Certifications: Amadeus, IATA, CTA/CTC, Virtuoso, or other recognized travel industry qualifications

🏖️ Benefits

• A competitive salary depending on experience, including a performance-based Bonus. • Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge • Hybrid/Remote working. You can combine working from home and working from the office. If you don’t live near our Toronto office then we are open to fully remote working options too. • Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. • Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. • Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. • Remote Working Holidays - possibilities to Travel and Work anywhere in the world! • Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would! • Be part of our global, dynamic, and inclusive Team, with diversity at its core. • Genuine career opportunities within a dynamic and international company.