Strategy & Ops Lead, Applied AI

Job not on LinkedIn

🔥 2 minutes ago

🌐 Canada, United Kingdom, +1 more countries – Remote

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💵 $120k - $140k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 2%

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Logo of Clipboard Health

Clipboard Health

51 - 200 employees

Founded 2016

🏥 Healthcare

⚕️ Healthcare Insurance

🏪 Marketplace

💰 $30M Series C on 2022-02

Healthcare • Healthcare Insurance • Marketplace

Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.

📋 Description

• Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency • Execute high-priority tooling and automation initiatives across the operational stack • Partner with engineers and developers to scope requirements, write technical specifications, and prioritize tooling work for Ops • Improve systems across support platforms and AI-driven solutions • Translate defined problems into practical, well-scoped technical solutions • Identify gaps or inefficiencies in current tooling and proactively address them • Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production • Contribute to improvements in how systems connect and operate together • Act as the technical voice of Operations and partner with team leadership on priorities, systems, and tooling

🎯 Requirements

• Comfortable working with APIs, integrations, and automation tooling • Able to build and debug independently • Able to participate in technical conversations with engineers • Able to drive defined problems through to completion • Able to manage multiple priorities while maintaining quality and reliability • Understands how tools, workflows, and dependencies connect • Able to translate loosely defined or scoped problems into practical, well-structured solutions • Experience working with support platforms such as Zendesk • Familiarity with AI-driven tools and automation workflows • Background in Ops, Support, or CX environments • Experience working with evolving or fragmented tooling stacks

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