Senior Partner AI Enablement Manager

🕒 October 29

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 15 days.
• Jobs at this company usually fill in 64 days.
• No salary listed.

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Cresta

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

📋 Description

• Own the AI Receptionist partner enablement strategy, roadmap, and success metrics • Own, configure, and continuously optimize the learning platform across partner types • Build the partner go-to-market motion, including demos, platform customization, and partner-specific messaging • Serve as the AI Receptionist subject matter expert for internal teams and partners • Define and own partner onboarding and enablement from first-touch ramp through certification • Deliver partner readiness programs through live workshops, certifications, self-service learning, and practitioner enablement • Track and report partner readiness, certification attainment, engagement, and contribution to partner-sourced and partner-influenced pipeline • Use data and stakeholder and partner feedback to improve programs, content, and delivery methods • Collaborate with Engineering and Product to translate technical capabilities into scalable enablement programs and assets • Develop partner-specific enablement assets, including pitch decks, talk tracks, objection handling, competitive guidance, and persona-based messaging • Advise Partner Leadership and strategic partners on use cases, positioning, and complex enterprise engagements

🎯 Requirements

• 7+ years of experience in Solutions Engineering, Enablement, Customer Success, or similar roles • 5+ years designing and running partner, channel, or sales enablement programs at scale • 5+ years of experience working in the Contact Center space • Experience building programs from the ground up in ambiguous, fast-moving environments • Experience working with technology partnerships • Desire to be a platform expert and provide technical guidance • Ability to translate business requirements into technical solutions • Proven ability to work cross-functionally with Sales, Product, and Engineering teams • Executive-level communication skills, able to explain complex technical concepts clearly to diverse audiences, including partner and internal leadership • Strong project management and organizational skills

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees • Equity

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