Solutions Administrator – Integrations

Job not on LinkedIn

🔥 12 minutes ago

🌐 Canada, United States, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 20%

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CrewBloom

201 - 500 employees

Founded 2016

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.

📋 Description

• Lead technical discovery sessions to understand enterprise client integration requirements. • Design integration solutions using standard connectors, custom APIs, or browser extensions. • Manage API integrations from initial configuration and staging through production go-live. • Configure complex field mappings, data flows, cost codes, departments, and account structures. • Conduct end-to-end testing of API payloads, webhooks, callbacks, and workflows in sandbox environments. • Troubleshoot REST/SOAP APIs, XML/JSON payloads, OAuth authentication, synchronization, and permission issues. • Coordinate technical configuration and issue resolution with third-party integration partners. • Create technical SOW components, Change Orders, workflow diagrams, acceptance criteria, and testing procedures. • Create and manage Jira tickets for Engineering when development or product changes are required. • Identify technical risks, infrastructure limitations, and project scope before development. • Test partner platform updates, validate integration stability, and document regression issues. • Create technical documentation, API demos, and integration resources for internal teams. • Support customer-facing technical webinars and demonstrations. • Serve as the technical bridge between enterprise clients, Sales, Onboarding, Engineering, and third-party partners. • Own the technical lifecycle of complex integrations from discovery and solution design through API configuration, deployment, testing, and troubleshooting.

🎯 Requirements

• Strong experience analyzing and troubleshooting REST/SOAP APIs, webhooks, XML/JSON data, and OAuth. • Hands-on experience configuring integrations within enterprise platforms such as Workday, Salesforce, Dayforce, iCIMS, Paylocity, ADP, Bullhorn, and Lever. • Strong understanding of data mapping, multi-tenant environments, parent-subsidiary structures, and dynamic cost-allocation logic. • Experience creating technical SOWs, workflow diagrams, and project documentation. • Experience managing technical work through tools such as Jira. • Strong technical troubleshooting and problem-solving skills. • Strong written and verbal communication skills, including translating technical requirements for business stakeholders. • Ability to work effectively with clients, commercial teams, third-party partners, and software developers. • Ability to learn new software quickly and adapt in a fast-paced environment. • Ability to work independently while collaborating effectively across teams. • Reliable and able to maintain regular and punctual attendance.

🏖️ Benefits

• Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. • Daily opportunities to learn, innovate, and excel. • Career growth opportunities and resources. • High-energy, engaging work environment. • Freedom to work from home or any location of your choice. • Work-life balance with no stressful commute and quality time with loved ones.

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