Email & SMS Specialist

Job not on LinkedIn

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🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CSC Generation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛒 Retail

🛍️ eCommerce

🤖 Artificial Intelligence

💰 Venture Round on 2019-01

Retail • eCommerce • Artificial Intelligence

CSC Generation is a retail technology platform that enhances revenue growth and unit margin management through automation and AI. The company manages a diverse portfolio of 325,000 products online and receives over 10 million monthly page views across its brands. CSC Generation specializes in retail, ecommerce, and wholesale, with a commitment to expanding by acquiring successful brands. Founded in 2016 by Justin Yoshimura, CSC Generation has acquired several well-known brands including One Kings Lane and Sur La Table, and continues to seek out new brands to join its network. The company offers extensive career opportunities and focuses on creating an inspiring and challenging work environment.

📋 Description

• Own the end-to-end lifecycle of email and SMS campaigns, from calendaring and creative build through testing, deployment, and performance analysis • Lead campaign creation including template creation, image slicing, creative placement, audience selection, QA, and deployment • Partner with Brand Marketing, Creative, Merchandising, and Analytics/CRM teams on campaign execution and strategy • Build and maintain the monthly email and SMS calendar • Manage daily quality assurance with cross-functional stakeholders • Monitor, analyze, and report on open rates, click-through rates, conversions, and trends • Design and execute A/B tests on subject lines, copy, send times, and creative • Lead adoption of AI tools for copy drafting, segmentation, QA, and reporting • Pilot new tools to scale campaign workflows during high-volume periods while preserving brand voice • Integrate customer insights and deepen audience segmentation expertise • Ensure compliance with CAN-SPAM, CASL, GDPR, and other applicable regulations • Stay current on email and SMS marketing trends, tools, and best practices • Drive process improvements across teams • Establish campaign calendar ownership, A/B testing cadences, and at least one AI-powered process within the first six months

🎯 Requirements

• Bachelor's degree or equivalent • 1–3 years of hands-on email marketing experience • Proven experience using generative AI tools or AI features within email/SMS platforms to improve productivity and results • Strong analytical mindset with the ability to translate campaign data into actionable recommendations • Familiarity with email marketing regulations (CAN-SPAM, CASL, GDPR) • Excellent attention to detail and ability to manage multiple campaigns simultaneously • Curiosity and willingness to experiment, paired with sound judgment about where human review and brand voice matter most • Employment is contingent on a background check, including verification of prior employment dates • Position is not open to and cannot be filled by a B.C. Resident

🏖️ Benefits

• Paid time off policies • RRSP match • Medical coverage • Dental coverage • Vision coverage • Supplemental benefit options • Employee discounts across the portfolio of brands • Cooking class perks • Wellness events • Recognition programs including monthly spotlights and Golden Whisk awards