Deployment Specialist

🔥 17 hours ago

🇨🇦 Canada – Remote

💵 $47.9k - $60k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solink

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🏨 Hospitality

📦 Logistics

Healthcare • Hospitality • Logistics

Solink is a cloud-based video security and analytics platform that provides businesses with comprehensive visibility by integrating video with data. Utilizing AI-powered insights, Solink helps inform business strategies to safeguard people, assets, and profits. The system offers intuitive video search capabilities, remote video access, event search and notifications, and professional video alarms. With over 200 integration partners, Solink's camera-agnostic solution maximizes ROI by connecting existing systems. It caters to various industries, such as retail, hospitality, healthcare, and more, enhancing their security and operational efficiency.

📋 Description

• Manage relationships with customers, vendors, partners, and internal teams to ensure Solink is deployed to all sites on time • Communicate with customers about integrating Solink into their businesses • Work with Sales teams to understand and meet customer needs • Build trust-based relationships and keep stakeholders informed throughout deployments • Coordinate installations with subcontractors and integrators across global regions • Validate installations against Solink standards and notify customers upon completion • Act as a trusted advisor for customer escalations • Coordinate and schedule installation workloads for the internal Deployment Support team • Scope and plan deployments, delivering them on time and within expectations • Maintain project/deployment reporting and KPI tracking • Use project management tools and internal systems to manage deployments and provide updates • Act as intermediary between internal and external project stakeholders • Lead daily, weekly, and monthly stand-up and status update meetings • Contribute to quarterly business review calls with key customer groups • Apply standard deployment processes and seek second opinions when appropriate • Collaborate with internal teams to address obstacles • Drive process improvements supporting Solink’s growth targets • Manage, track, and approve supplier and subcontractor invoices • Ensure projects remain within budget • Serve as a subject matter expert on Solink deployment processes • Manage and track hardware purchases, shipments, and deliveries; flag supply or shipping risks

🎯 Requirements

• Minimum of 1–2 years of experience in an operations coordinator, project, or deployment management role; new graduates with some experience welcome • Experience ideally supporting large-scale clients and projects • Ability to take complete ownership of problems from identification through resolution • Proficiency with Google Suite (Sheets, Word, Gmail, Calendar), SmartSheets, and Salesforce • Ability to work independently or within a team supporting partners, customers, and projects • Self-starter who thinks outside the box and brings forward new ideas • Ability to assess and improve processes, including identifying automation opportunities • Comfort reporting project metrics and performance to diverse stakeholders • Strong written and verbal English communication skills • Strong customer service orientation • Ability to explain troubleshooting steps and technical solutions clearly to customers • Proactive communication of progress and blockers • Criminal records check upon hire • Canadian citizen, dual citizen, or eligible to work in Canada • Willingness to comply with Solink’s security policies and standards

🏖️ Benefits

• Meaningful equity; every full-time, permanent employee has a stake in Solink’s growth • Fully paid health & dental with no waiting period • $500 health spending account • Monthly reimbursement for fitness, wellness, or mental health programs • Flexible work arrangements where the role allows • Advancement based on contribution, initiative, and ability to raise the bar • Social events including So-learns, Solink-o, and So-lunches