Bilingual Audiology Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Demant

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

💰 Post-IPO Debt on 2023-03

Manufacturing • Healthcare • Biotechnology

Demant is a world-leading hearing healthcare group built on a heritage of care, health and innovation since 1904. The Group offers innovative technologies, solutions and expertise to help people hear better. In every aspect, from hearing care and hearing aids to diagnostic equipment and services, Demant is active and engaged.

📋 Description

• Provide audiological phone support to customers, including fitting, troubleshooting, software, instrument selection, and technical product reviews • Collaborate with Sales and Training • Participate in seminars, workshops, and product launches • Work as part of the multidisciplinary Audiology & Training team

🎯 Requirements

• Master’s degree or equivalent in Audiology or Hearing Instrument Specialization • 2+ years experience within a clinical environment • Knowledge of NOAH and manufacturer software • Excellent verbal and written communication skills and interpersonal skills to interact with customers • Experience in selection and fitting of Hearing Instruments and FM systems • Knowledge and experience with testing, fitting hearing aids, programming software, and verification equipment • Strong communication, customer service, interpersonal, and presentation skills • Excellent time management and negotiation skills • Strong technical problem-solving abilities • Able to work independently • Excellent teamwork skills • Bilingual in English and French, written and verbal is mandatory

🏖️ Benefits

• Competitive salary • Excellent medical benefits, including dental, vision and health • Employee Assistance Program • Paid vacation • Dynamic work atmosphere • Accommodation in accordance with the AODA during the recruitment process • Possibility of some travel requirement