Program Manager, IT – MMS

Job not on LinkedIn

🔥 38 minutes ago

🇨🇦 Canada – Remote

💵 $95.5k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 0%

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📋 Description

• Lead and manage the designated business portfolio • Work closely with internal teams, vendors, and contractors • Align IT projects with strategic business priorities • Lead cross-functional teams to deliver projects on time • Develop detailed project plans, allocate resources, and manage project risks • Coordinate project team members and maintain regular communication with stakeholders and leadership • Report on project progress, KPIs, and financials • Identify risks, dependencies, and issues and develop mitigation strategies • Monitor program progress • Define the future vision, requirements, and priorities for a technology initiative • Manage the migration of a legacy member management system to an upgraded cloud-based platform

🎯 Requirements

• Four-year bachelor's degree in information technology, Computer Science or a related field, or equivalent experience • Certification in Project Management (PMP) or Agile methodologies (Certified ScrumMaster, Certified Scrum Product Owner, Agile Certified Practitioner) • 5–7 years of experience managing IT programs, specifically in case management systems, membership management systems, operational IT projects, or business process automation • Strong understanding of enterprise software and relevant technologies, including CRM, ERP, document management, and workflow automation • Proven experience with Agile, Waterfall, or Hybrid project management methodologies and complex multi-faceted projects • Strong background in IT infrastructure and cloud technologies, including integrating enterprise applications such as CaseIQ and iMIS • Expertise in project management tools such as Monday.com • Strong communication, leadership, and problem-solving skills • Ability to manage cross-functional teams and multiple projects with competing priorities • Experience with ticketing software such as ServiceNow or Zendesk • Familiarity with regulatory compliance and data privacy standards such as PIPEDA, HIPAA, and GDPR • Strong background in IT operations management focused on process efficiency and scalable solutions

🏖️ Benefits

• Remote work environment • Competitive compensation package • Accommodation available upon request • Workplace inclusion and belonging commitment

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