Revenue Operations Systems Manager

🕒 October 20

🏄 California – Remote

🏄 California – Remote

💵 $105k - $139k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 0%

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Gemini Legal

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⚖️ Legal

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Gemini Legal is a company specializing in providing support services for workers' compensation and civil case workflows. With 20 years of experience, Gemini Legal assists applicant attorneys and their clients by streamlining time-consuming tasks to ensure the best possible outcomes for injured workers. The company focuses on offering exceptional services that enhance case management efficiency for legal professionals.

📋 Description

• Act as the internal Product Owner for Salesforce, translating business needs into user stories, process maps, and acceptance criteria • Own and optimize the end-to-end revenue lifecycle from marketing acquisition to customer billing • Manage configuration, vendor relationships, and strategic roadmaps for Salesforce, Marketo, Stripe, and Cvent/iCapture • Oversee inbound Fivetran data pipelines ingesting product-usage and customer-intent metrics into Salesforce • Partner with Sales, Marketing, Client Support, and Finance leadership to identify bottlenecks and design scalable workflows • Manage contract renewals and coordinate with external customer success managers • Monitor vendor feature releases and evaluate their organizational value • Establish and enforce data governance and hygiene standards across revenue systems • Coordinate and execute major revenue system deployments and integrations • Collaborate with Business Intelligence to align revenue operations data with the data warehouse • Design and deliver enablement programs, documentation, and training materials • Monitor system health, API limits, and integration syncs, proactively troubleshooting data discrepancies • Travel up to 10% for quarterly department meetings and/or essential stakeholder time • Perform other duties as assigned

🎯 Requirements

• BA/BS in Business Administration, Management Information Systems, Finance, or a related field required • 5+ years of progressive experience in revenue operations, sales operations, or business systems management required • 2+ years of experience managing projects, guiding technical execution, or mentoring team members required • Salesforce Certified Administrator certification required • Marketo Certified Expert certification preferred • Advanced time management and organizational skills • Strong verbal and written communication skills, including translating complex technical concepts into clear business requirements • Presentation and public speaking skills • Ability to handle a high volume of work and function in a fast-paced environment, on deadline • Self-motivated and directed, with keen attention to detail • Strong analytical mindset with a foundational understanding of SaaS business metrics • Proficiency using computers, business phones, office software, video conferencing, and computer programs including Google Workplace • Extensive experience with Salesforce and Marketo • Experience with Stripe • Experience with Cvent or related event management software • Experience with Fivetran, Salesforce Data Cloud, or similar ETL software • Experience working in an office setting • Exceptional teamwork • Ability to perform essential job functions with or without accommodation • Must reside in California

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Generous paid time off, including PTO, sick leave, volunteer time, and paid holidays • 401(k) plan with company match • Tuition reimbursement program • Employee Assistance Program and legal assistance benefit • Company-paid annual charitable donation in your name • Employee recognition program • Remote work arrangement • Up to 10% travel for quarterly department meetings and/or essential time with stakeholders

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