Fleet Reliability & Support Specialist – MaintainX System Administrator

🔥 6 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

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GeologicAI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤖 Artificial Intelligence

☁️ SaaS

🔧 Hardware

💰 $44M Later Stage VC (Series B) on 2025-08

Artificial Intelligence • SaaS • Hardware

GeologicAI is a company that builds tools, technologies, and solutions for decision engineering in the mining and critical minerals sector. It offers multi-sensor core scanning (RGB, XRF, hyperspectral, LiDAR, LIBS), digital core logging, resource modeling, and a cloud-based Automated Modeling Platform (AMP) that integrates AI agents with geology and mine-planning workflows. GeologicAI combines high-fidelity sensor hardware, AI-driven analytics, and domain expertise to accelerate and improve the accuracy and consistency of resource characterization, logging, and mine planning for mining operators.

📋 Description

• Own day-to-day configuration and governance of MaintainX, including asset hierarchy, PM templates, failure coding library, work order types, user access, and system settings • Develop, document, and maintain maintenance processes and SOPs governing how work is planned, executed, and recorded across the FPG team • Monitor system usage and work order completion quality; identify and address adherence gaps, incomplete records, and process deviations • Provide day-to-day MaintainX support, troubleshoot system issues, answer process questions, and onboard new users • Maintain MaintainX data quality to the ≥95% completeness standard • Develop and run regular MaintainX reporting for FPG performance reviews, governance cadences, and the FPG Manager’s monthly dashboard • Support commissioning handovers by ensuring Baseline Capture records are complete and correctly structured before units enter Production mode • Configure and govern MaintainX as the system of record before FPG goes live • Develop the minimum viable SOP package for FPG launch, including work order closure standards, PM execution procedures, and user training materials • Deliver a monthly MaintainX data quality report identifying gaps, trends, and improvement actions • Support Baseline Capture for every new unit entering Production mode • Train new FPG team members on MaintainX processes and standards during onboarding • Continuously improve templates, workflows, and configuration as fleet and team needs evolve • Occasional travel to offices or sites for onboarding, training, or system roll-out support, estimated at less than 5% annually

🎯 Requirements

• Strong IT skills with demonstrated experience administering a CMMS, EAM, or similar maintenance/asset management platform • MaintainX experience strongly preferred and prioritized • Experience developing maintenance processes, SOPs, or work management procedures in writing • Ability to produce documentation that field and technical staff follow • Systematic, detail-oriented approach to data quality • Experience identifying and resolving data completeness gaps in an operational system • Experience training and supporting non-technical users on operational software • Experience troubleshooting user issues and answering process questions • Ability to hold others to a process standard constructively and influence without authority • Comfortable in a desk-based, remote, or office role with no regular field requirement • Preference for candidates based in Calgary who can work in office on a hybrid basis (asset) • Hands-on maintenance or field operations experience (asset, not required) • Experience in mining, oil & gas, construction, or another asset-intensive industry with structured maintenance programs (asset) • MaintainX admin-level experience configuring asset hierarchies, PM schedules, failure codes, and reporting (asset) • Experience with reliability-centered maintenance (RCM) or similar frameworks (asset) • Basic reporting or data analysis skills, including exporting, querying, and summarizing MaintainX data (asset) • Familiarity with ISO 55000 or similar standards (asset)

🏖️ Benefits

• A casual and fun work environment • Flexible schedule and opportunities for remote work • Extended health and dental benefits • Robots with lasers!

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