Senior Director, Revenue & Growth Operations

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🔥 1 hour ago

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Encircle

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Encircle is an app built for restoration contractors, designed to simplify job documentation and improve the management of field data. It enhances the speed of restoration jobs by providing visibility into job progress and facilitating the creation and sharing of detailed reports that comply with the insurance industry's documentation standards. The platform specializes in mobile app development, cloud infrastructure, security, and mobile user experience, particularly in relation to restoration and insurance applications.

📋 Description

• Lead annual and quarterly go-to-market planning, including segmentation, territory design, capacity modelling, coverage modelling, and quota setting • Provide analytical foundations for compensation design and own target setting and tracking • Produce quarterly business review materials • Define leading indicators, activity benchmarks, and milestones for revenue roles • Own forecasting methodology and cadence • Build reporting infrastructure for pipeline, funnel health, conversion, retention, expansion, and board-level commercial reporting • Establish attribution and ROI models • Improve full-funnel processes across Marketing, Sales, and Customer Experience • Govern quote-to-cash processes, deal structuring, approvals, renewals, and expansion infrastructure • Identify and remove revenue-engine bottlenecks • Own the go-to-market technology stack, including architecture, integrations, evaluation, and rationalization • Drive the customer data foundation and governed Snowflake layer architecture • Oversee Maxio enterprise billing and metering system development • Build the operational backbone for product-led growth • Define commercial AI adoption, applications, and impact measurement • Build signal intelligence and automate revenue processes • Lead, develop, and grow the Revenue & Growth Operations team • Partner with VP and C-level leaders across Sales, Customer Experience, Marketing, Finance, and Product • Communicate priorities and make deliberate scaling trade-offs

🎯 Requirements

• 15+ years in Revenue Operations, GTM Operations, or Commercial Operations in B2B SaaS • 8+ years in a leadership role with direct reports and executive visibility • Proven track record building or scaling a RevOps function in a growth-stage company • Strong financial and analytical acumen • Fluency in SaaS metrics including pipeline coverage, conversion, CAC, NRR, and forecast accuracy • Experience translating data into executive decisions • Experience leading GTM planning, segmentation, territory design, capacity modelling, and compensation input alongside Finance • Deep knowledge of Salesforce and the broader GTM systems ecosystem • Ability to work at architecture level with schemas, data models, and integration patterns • Working familiarity with Snowflake or equivalent modern data stack • Familiarity with billing or subscription management platforms • Hands-on experience applying AI in a commercial or operations context • Exceptional communication and leadership skills • Experience in PE-backed or diligence-ready SaaS environments is a bonus

🏖️ Benefits

• Flexible hours • Self-managed vacation • Remote-first work arrangement • Access to collaboration hub in Kitchener • Learning and career development support • Well-being support • Accessibility accommodations throughout the hiring process