Senior Manager, People Operations

🕒 September 18

🌐 United States, United Kingdom, +1 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇰🇪 Kenya – Remote

💵 $114.7k / year

⏰ Full Time

🟠 Senior

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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GiveDirectly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Lead, coach, and develop a team of Associates and Coordinators • Set priorities, standards of work, ownership, escalation paths, and the operating model for People Operations • Serve as the first point of contact for country HR teams on payroll, data, lifecycle, and ticketing matters • Own end-to-end global payroll delivery across entities and employer of record arrangements • Manage the payroll calendar, approvals, controls, reconciliation, month-end activities, accruals, and people cost reporting • Manage payroll providers, including service quality, issue resolution, invoicing, and migrations • Maintain payroll and statutory compliance across operating locations • Run annual bonus administration • Own the ticketing system, including triage, assignment, SLA performance, and reporting • Own onboarding, offboarding, transfers, and role changes • Analyze recurring issues and implement structural fixes • Drive tools that improve functionality and user experience • Act as escalation point for complex or high-priority tickets • Own HRIS operations, data quality, workflows, automation, integrations, and reporting infrastructure • Run audit and reporting cycles and produce people reporting for leadership decisions • Execute annual compensation cycles, salary adjustments, increase rollouts, benefits administration, and mobility transactions • Produce compensation analysis including benchmarking, compa ratio, cost modelling, and equity audits • Participate in cross-functional initiatives and organizational projects • Perform other duties assigned by the Senior Manager, People Operations and stakeholders

🎯 Requirements

• 6+ years of professional experience in People Operations, HR operations, or global payroll, including at least 2 years managing a team • Direct experience running multi-country payroll and people operations, ideally including Sub-Saharan Africa and employer of record arrangements • Demonstrated ownership of an HRIS, including an implementation, migration, or significant data quality turnaround • Systems and process mindset, with experience automating, simplifying, or eliminating workflows • Working knowledge of employment and statutory requirements across multiple jurisdictions • Strong analytical skills, including compensation and cost modelling and advanced spreadsheet ability • Ability to liaise remotely with people at all levels and across different cultures • Strong stakeholder management skills and ability to communicate technical people operations content to non-specialist audiences • Comfort operating with incomplete guidance and shifting priorities • Professionally proficient in English • Experience in a global non-profit, international development organization, or mission-driven company with an Africa presence preferred • Familiarity with employer of record and contractor models across multiple countries, such as Oyster or Remote, preferred • Aptitude to learn tools such as Slack, BambooHR, Jira, and Asana • Comfort with AI-assisted tools to streamline people operations workflows • Exceptional alignment with GiveDirectly Values and demonstration of emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity • Must overlap with an East Africa timezone by at least 3 hours and meaningfully overlap with US Eastern hours • Must be able to travel approximately 3–4 times per year to one of GiveDirectly’s countries of operation • GiveDirectly cannot sponsor or take over sponsorship of employment visas in the U.S. or U.K.

🏖️ Benefits

• 10% bonus at target performance, with potential for upside • Annual benefits stipend of $21,393 for United States employees, £2,760 for United Kingdom employees, and $8,453 for Kenya employees • Benefits stipend may be used to cover benefits or taken as additional taxable income • Fully remote work • Professional growth opportunities • Team retreats approximately 3–4 times per year • Reasonable accommodations during the application or interview process and for essential job functions • $3,000 referral reward for a Senior Manager or above role if the referral is hired