Senior Manager, ICT Delivery – Technical Operations

Job not on LinkedIn

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $140k - $165k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GreenPowerMonitor, a DNV company

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚡ Energy

☁️ SaaS

🔒 Cybersecurity

Energy • SaaS • Cybersecurity

GreenPowerMonitor is a leading provider of data-driven digital solutions for managing, monitoring, and controlling renewable energy assets. As a DNV company, it specializes in optimizing efficiency and performance in solar, wind, and storage facilities worldwide. GreenPowerMonitor offers a comprehensive suite of products, including cloud-based solutions like GPM Horizon and on-site systems like GPM SCADA and GPM PPC, to enhance asset management and operations for asset managers and owners in the renewable energy sector. The company plays a crucial role in the green energy transition by providing best-in-class solutions designed to maximize energy production and safeguard renewable energy through cybersecurity measures. With expertise in utility-scale renewable power plants, GreenPowerMonitor operates in over 90 countries, managing more than 7500 facilities with over 80 gigawatts of capacity globally.

📋 Description

• Lead ICT delivery and technical operations across Canada and USA, with accountability for capacity, resource utilization, audit quality, delivery consistency, client-facing execution, client satisfaction, operational effectiveness, and successful completion of client commitments • Provide technical leadership and governance for ISO/IEC 27001 and related ICT assurance services, including ISO/IEC 42001, ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, and TISAX • Maintain oversight of audit quality, technical reviews, nonconformities, certification recommendations, complex technical matters, and compliance with accreditation and DNV requirements • Lead and directly manage the ICT delivery organization, including auditors, technical experts, project managers, and other delivery resources • Build a high-performing team through recruitment, onboarding, workforce planning, competence development, auditor qualification and calibration, performance management, coaching, and succession planning • Establish expectations and accountability for auditor performance, technical competence, delivery quality, customer experience, and professional conduct • Own workforce capacity and delivery improvement, aligning resources and technical capabilities with client demand and business growth • Implement scalable processes, tools, and operating practices to improve efficiency, audit completion, report turnaround, quality, and resource effectiveness • Serve as executive delivery sponsor for strategically important ICT clients and oversee major, complex, multi-site, or global programs • Maintain accountability for delivery excellence, program governance, customer satisfaction, risk management, and timely resolution of escalated issues • Contribute to business strategy, organizational development, capability investments, and resource plans • Translate strategic priorities into executable delivery plans

🎯 Requirements

• Bachelor's degree in Cybersecurity, Information Security, Information Systems, Computer Science, Information Technology, Engineering, Business Administration, Accounting or a related field • Minimum of seven (7) years of relevant experience • Strong experience with ISO management system audits and ICT-related assurance services, including ISO/IEC 27001 and related standards or schemes such as ISO/IEC 42001, ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, TISAX, cloud security, privacy, AI governance, cybersecurity, or automotive information security • Demonstrated experience leading an audit delivery function, technical team, or complex portfolio of certification engagements, including direct responsibility for people leadership, client delivery, technical quality, capacity, and operational performance • Experience overseeing strategically important clients, multi-site organizations, global certification programs, or other complex audit delivery models • Strong understanding of certification body operations, audit principles, technical review, objective evidence, nonconformity writing, certification recommendations, accreditation requirements, and impartiality • Strong operational and project management capabilities, including workforce and capacity planning, resource coordination, delivery monitoring, performance improvement, client escalation, and cross-functional collaboration • Strong written and verbal English communication skills • Pre-employment drug and background screening • Immigration-related employment benefits, including visa sponsorship, are not available • Lead auditor qualification for ISO/IEC 27001 is preferred • Relevant professional certifications such as CISSP, CISA, CISM, CRISC, CCSK, or comparable credentials are beneficial

🏖️ Benefits

• Generous paid time off (vacation, sick days, company holidays, personal days) • Medical, Dental, and Vision benefit plans available to all employees • Employee Assistance Program • Accident and critical illness options for you and your family • Workplace strategies for mental help resources • Registered Retirement Savings Plan (RRSP) with company match • Company provided life insurance • Short-term and long-term disability benefits • Education Assistance Program • Flexible work schedule with hybrid opportunities • Consumer discounts and rewards through our BenefitsHub • Advancement opportunities