Permit Operations Lead – Bilingual, French/English

🕒 September 14

🇨🇦 Canada – Remote

💵 $70k - $100k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PermitFlow

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏗️ Construction

💼 Consulting

📦 Logistics

💰 $31M Series A on 2024-02

Construction • Consulting • Logistics

PermitFlow is a company focused on streamlining the permitting process for developers, builders, contractors, and other professionals across various municipalities. Their platform offers services such as permit research, preparation, submission, and tracking, all designed to expedite the approval process. With a team of local experts and nationwide coverage, PermitFlow ensures that projects are permitted quickly and efficiently, reducing paperwork and enhancing transparency. The company provides specialized solutions for a range of projects including new construction, roofing, and renovations for both residential and commercial properties, making it easier for clients to navigate municipal regulations.

📋 Description

• Serve as the primary customer resource for permit status, timelines, and requirements • Provide training, coaching, feedback, and direction to junior team members • Oversee team member work, conduct 1:1s, and support team development • Manage the end-to-end permit application lifecycle • Research requirements, prepare forms, gather documentation, and submit applications to relevant authorities • Produce detailed permit-progress reports and provide regular updates to customers and stakeholders • Identify and implement process improvements and best practices • Streamline workflows, reduce bottlenecks, and improve operational efficiency • Ensure applications are complete, accurate, and compliant with jurisdictional standards • Proactively monitor permit statuses and engage authorities to expedite approvals

🎯 Requirements

• 3–5+ years of relevant experience in construction permitting, project management, or a similar role • Bilingual in English and French • Based in Ontario or willing to relocate to Ontario • Experience with residential or commercial permitting in Quebec, including direct work with municipalities • Strong understanding of permitting processes, regulations, compliance standards, and jurisdictional differences • Exceptional project management skills • Strong interpersonal and cross-functional communication skills • Ability to manage customer relationships and collaborate with authorities having jurisdiction (AHJs) • Leadership experience preferred: 2+ years leading, managing, and mentoring teams • Background in customer success, customer experience, or sales • Critical-thinking and problem-solving ability • Legally authorized to work in Canada • Must answer whether employment visa sponsorship will be required

🏖️ Benefits

• Competitive salary • Meaningful equity in a high-growth company • 100% company-paid base medical, dental, and vision coverage for employees • Healthcare FSA • Unlimited PTO • Paid family leave • Home office and equipment stipend • Bonus eligibility

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