Technical Consultant

🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Assess and translate clients’ requests into their underlying needs • Find and implement creative, optimal solutions within the applications • Analyze and troubleshoot product stability inquiries and product or technical issues by phone or through the ticketing system • Liaise with third-party vendors, end users, and clients’ IT teams • Document configuration, enhancement, and testing notes for projects through the ticketing system • Collaborate with team members on various projects • Provide client training or assistance remotely or occasionally onsite • Maintain current knowledge and awareness of applications and related technologies • Integrate functionalities in the CIS Infinity system • Implement enhancements and integrate web solutions with CIS Infinity • Independently manage multiple projects

🎯 Requirements

• 2-5+ years of experience in customer support/business analyst • Ability to review and analyze VFP, C#, ASP.NET, and Powershell • Ability to create and modify complex SQL scripts • Ability to interpret requirements and recommend solutions that best address clients' needs • Ability to travel up to 25% in North America • College Diploma in Computer Science or equivalent industry experience • Excellent analytical, research and problem-solving skills • Exceptional verbal and written communication skills • Exceptional attention to detail and the ability to grasp concepts quickly • Experience with Remote Desktop Services/RemoteApp is a plus • Experience with remote access tools and techniques such as Webex, remote desktop, and VPN is a plus • Oral or written communication in French is a plus • Customer Service Training or Certification is a plus • Experience in IT Support, Utility Billing, or other financial applications is a plus • Experience with Crystal Reports is an asset • Understanding of cloud solutions and concepts is a plus

🏖️ Benefits

• 3 weeks' vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Remote work and more!