Key Account Representative

🕒 March 20

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Health Monitor Network

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

📱 Media

🤝 B2B

☁️ SaaS

💰 Private equity on 2024-12

Media • B2B • SaaS

Health Monitor Network is a targeted healthcare marketing and point-of-care media company that connects patients and healthcare professionals through an omnichannel engagement platform. It provides patient education screens, digital and print patient guides, clinician updates, podcasts, in-office back-office screens and targeted patient outreach, serving healthcare providers, medical offices, and brands to drive health outcomes and brand engagement. The company combines editorial content, a medical advisory board, and a technology platform to deliver scalable, credible content and targeted outreach at waiting rooms, exam rooms, and digital channels.

📋 Description

• Executes day-to-day responsibilities under direct supervision. • Duties include calling on targeted leads, selling, and creating new relationships with physicians and healthcare providers within the assigned territory, while also maintaining and strengthening existing relationships. • Responsible for achieving quarterly and annual sales targets, including new client acquisition and upgrades within the existing territory network, as per campaign objectives. • Collaborates with regional service counterparts, including Ambassadors and Field Service Technicians, to ensure smooth client management and post-sale processes. • Establishes and maintains relationships with at least 5 Key Account Systems within the assigned territory. • Develops a quarterly sales plan in collaboration with the manager. • Manages client relationships to build a strong reputation for service excellence, including fast response to issues and inquiries. • Engages in at least 6 in-person calls with decision-makers per day. • Expands Health Monitor’s market share by identifying and generating new business opportunities within the territory. • Territory management: schedules working appointments in advance to cover the entire geographical area. • Manages administrative responsibilities, including submitting sales orders via NetSuite and handling expenses and mileage reimbursement through Concur. • Supports ancillary duties to assist with post-sale processes, such as updating content within existing healthcare professional office networks. • Demonstrates product knowledge by educating HCP offices on Health Monitor's media display screens and specialty areas, ensuring they fully understand the product and its benefits. • Performs other duties and responsibilities as assigned by management.

🎯 Requirements

• Bachelor's degree or equivalent sales experience required. • 2+ years of B2B, medical/dental device, or pharmaceutical sales experience. • Consistent track record of quantifiable sales accomplishments, meeting quotas, and delivering objectives. • Excellent communication and presentation skills with the ability to effectively educate and engage clients using digital screen tutorials. • Demonstrated ability to navigate complex HCP offices, group practices, and healthcare systems, building relationships with key stakeholders and gatekeepers. • Strong business acumen, with a deep understanding of Health Monitor’s product offerings, marketing collateral, and resources to support the sales process. • Executive presence, capable of engaging with key decision-makers in healthcare practices. • Proficiency in using CRM and ERP systems like NetSuite and Concur for sales orders, expenses, and tracking mileage. • Ability to stay updated on market trends, competitor offerings, and product developments to effectively position Health Monitor’s products. • Adaptability and resilience in a dynamic sales environment, with strong problem-solving skills. • Knowledge of Microsoft Office (Outlook, Word, Excel and PowerPoint) required.