Revenue Operations Associate

Job not on LinkedIn

🕒 August 29

🇺🇸 United States – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of HealthMark Group

HealthMark Group

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📋 Compliance

Healthcare • Healthcare Insurance • Compliance

HealthMark Group is a company that specializes in managing medical records through streamlined digital solutions. They focus on optimizing the release of information for hospitals and physician practices, ensuring efficient, compassionate, and reliable service for patients requesting their medical records. By addressing the challenges of evolving regulatory requirements and staffing shortages, HealthMark aims to improve patient satisfaction and reduce the burden of audits and chart reviews for healthcare organizations.

📋 Description

• Generate and issue accurate, timely invoices for Purview clients • Own mid-month and end-of-month billing cycles • Set up new client contracts and ensure billing terms are correctly reflected in billing systems • Process credits, corrections, and billing changes on existing accounts • Maintain and leverage Maxio (SaaSOptics) for billing, invoicing, deferred revenue, and subscription management • Own accounts receivable for the Purview book of business, tracking aging and following up on outstanding balances • Perform collections outreach to clients with past-due accounts • Meet KPIs around invoicing accuracy, days sales outstanding (DSO), and collections performance • Coordinate with the HealthMark accounting team to reconcile billing and AR numbers during month-end close • Process inbound client requests for account changes, including name, billing address, and contact updates • Own responses to the billing and accounts email inbox • Triage and delegate requests when necessary • Keep account records accurate across billing and CRM systems • Partner with Account Management and Client Advocacy teams on account changes • Review billing and AR data for accuracy, reasonableness, and anomalies • Analyze billing, collections, and account trends to identify process improvement and revenue recovery opportunities • Support ad hoc reporting and analysis requests from the HealthMark accounting team • Contribute to modernization of processes and provide visibility to Purview and HealthMark leadership

🎯 Requirements

• Detail oriented, curious, and eager to learn the finance side of the business • High personal accountability for the accuracy of numbers • Good to great Excel skills, including comfort with formulas, pivot tables, and organizing data • Strong numbers orientation and attention to detail; comfortable working with financial data day to day • Ability to look at data with a business lens and spot anomalies • Analytical mindset with curiosity to dig into trends and surface opportunities • Strong written and verbal communication skills • Self-sufficient and organized, with ability to manage recurring deadlines and KPI-driven work • Desire to improve processes and grow with the organization • Entry-level background or coursework in accounting or finance is helpful, though not required • Experience with Maxio (SaaSOptics) is a strong plus • Prior exposure to billing, invoicing, collections, or accounts receivable in any capacity • Experience leveraging AI to improve processes • Must understand confidentiality requirements and adhere to HIPAA regulations and organizational privacy and security policies • Role may require access to Protected Health Information (PHI) and/or confidential client data

🏖️ Benefits

• Gain hands-on, foundational experience across billing, contracts, collections, and financial reporting • Work directly with the HealthMark accounting team and build cross-functional finance exposure early in your career • Grow analytical and business judgment skills • Contribute to a mission-driven organization improving access to medical information and supporting better patient outcomes • Join a collaborative team where curiosity, initiative, and attention to detail are valued and rewarded

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