Intake Consultant

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $44k - $50k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

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Logo of Homewood Health

Homewood Health

1001 - 5000 employees

🏥 Healthcare

🧘 Wellness

🤝 B2B

Healthcare • Wellness • B2B

Homewood Health is a Canadian mental health and addiction care provider offering comprehensive, evidence-based services including inpatient treatment centres, outpatient and virtual therapy, and workplace employee assistance programs (EFAP). With over 140 years of experience, it delivers clinical counselling, personalized treatment plans, and organizational mental health solutions to individuals, families, and employers across Canada. Homewood operates accredited treatment facilities and digital therapy services (Therapy@Home) and focuses on improving access to mental health, addiction, and resilience-building supports.

📋 Description

• Serve as the first point of contact for clients seeking access to the national continuum of treatment services • Identify the best-fit services based on clients’ expressed needs • Articulate program value and convert interest into admissions • Collaborate with Clinical, Finance, and other internal stakeholders to address client needs and progress treatment admissions • Manage leads in sales tracking software • Set up clients in financial software • Draft and forward payment agreements • Process payments • Participate in team meetings and support national sales colleagues • Act as a subject matter expert for process and application enhancements

🎯 Requirements

• Diploma in Business Administration, Psychology, Sociology, or a Health-related field • 2–3 years’ experience in a professional business environment or health-related field • Excellent verbal and written communication skills • Strong organizational and time management skills • Proficiency with Microsoft Office and lead tracking software, including Salesforce • Ability to work well with others and take responsibility for actions and decisions • Openness to new ideas and ways of working • Detail-oriented and accurate work style • Intermediate telephonic skills in crisis assessment • Ability to work Monday through Friday, 11 a.m.–7 p.m. Pacific Standard Time

🏖️ Benefits

• Remote work from home • Supportive colleagues • Continuous learning environment • Fair and competitive compensation model • Equal opportunity employer committed to accessibility, diversity, equity and inclusion

Apply Now

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