Survey Manager, Survey Research Science and Operations

🕒 September 23

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $74.1k - $126k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

💼 Consulting

🏛️ Government

🏥 Healthcare

💰 $29M Grant on 2023-03

Consulting • Government • Healthcare

ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.

📋 Description

• Manage concurrent survey-related projects and serve as the key client contact • Prepare project plans, manage schedules, and monitor performance • Create and track project budgets • Coordinate workstreams, dependencies, actions, and escalations • Coordinate internal collaborators, subcontractors, and vendors • Manage cross-matrixed professional teams and support collaboration • Provide methodological and technical guidance for quantitative data collection projects • Provide methodological and technical guidance for qualitative research, including cognitive interviews, one-on-one interviews, and focus groups • Develop project quality assurance protocols and ensure quality of data, reports, and presentations • Write proposals, analytic reports, issue papers, briefings, and correspondence • Develop and cultivate client relationships • Anticipate risks and implement solutions to keep projects on track • Update leadership on project progress • Participate in business development, proposal management, and proposal-section writing

🎯 Requirements

• Bachelor’s degree required • 3+ years of applied experience in the survey research field • 2+ years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring quality of work products • 2+ years of experience with MS Office products—Word, Excel, PowerPoint, or professional skills • Experience managing and advancing multiple workstreams simultaneously • Strong organizational and follow-through skills • Ability to take ownership of work, independently drive tasks forward, and recognize when issues require escalation • Demonstrated customer service orientation and professionalism in providing client support • 1+ year experience conducting and analyzing qualitative research preferred • Master’s degree preferred • Ability to be flexible, multi-task, prioritize, and manage multiple activities in a fast-paced, changing environment • Experience in quantitative data analysis and statistical software such as R, Python, SPSS, or SAS • Experience in proposal writing and/or budget development • Proficiency in Spanish or another foreign language is a plus

🏖️ Benefits

• Remote work arrangement • Equal opportunity workplace • Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs • Confidential accommodation support • Benefits information provided under the Transparency in Benefits Coverage Act