Account Manager

Job not on LinkedIn

đŸ”„ 14 minutes ago

🌐 Canada, South Africa – Remote

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⏰ Full Time

🟱 Junior

🟡 Mid-level

💰 Account Manager

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 25%

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Logo of inBeat Agency

inBeat Agency

51 - 200 employees

Founded 2021

📣 Marketing

đŸ“± Media

đŸ€ B2B

Marketing ‱ Media ‱ B2B

inBeat Agency is a creative growth agency specializing in influencer and performance marketing. They focus on influencer marketing across platforms like TikTok, Instagram, and Snapchat, using both macro and micro-influencers to drive brand engagement and measurable results. inBeat Agency offers services such as user-generated content (UGC) marketing, paid media strategies, and performance creative campaigns, leveraging data-driven insights to optimize campaign performance and ROI for brands. inBeat partners with various industries, including mobile apps, consumer packaged goods, direct-to-consumer products, and e-commerce, crafting tailored strategies to boost brand awareness and sales.

📋 Description

‱ Own the day-to-day relationship with client accounts as the primary point of contact ‱ Manage handoffs from Sales and lead internal and client kickoffs ‱ Hold regular client calls and monitor client and project health ‱ Track progress, budgets and timelines alongside the Project Manager ‱ Coordinate Influencer, UGC, Creative and Paid Media specialists ‱ Identify risks and delivery issues and escalate them before churn occurs ‱ Identify and scope upsell and expansion opportunities ‱ Monitor scope and raise requests for work outside the SOW ‱ Compile performance insights and help prepare and present QBRs ‱ Share SOW and payment schedule details with Finance ‱ Maintain current account documentation

🎯 Requirements

‱ Perfect written & spoken English ‱ 2+ years of experience in account management, client services or client success, ideally in an agency ‱ Experience managing multiple client accounts and stakeholders at the same time ‱ Working knowledge of influencer marketing, UGC or paid social, and curiosity to learn across all services ‱ Confident communication and ability to handle tricky client conversations and escalate when needed ‱ Highly organized and detail-oriented, keeping budgets, timelines and deliverables in check ‱ Commercial awareness and ability to spot growth opportunities while controlling scope ‱ Proactive, self-motivated and comfortable working independently in a fast-paced, remote environment ‱ Strong team player who enjoys working closely with delivery teams and learning from senior teammates ‱ Experience at an influencer, UGC or performance marketing agency is an added plus ‱ Experience scoping upsells or writing SOWs is an added plus ‱ Familiarity with ClickUp, Notion or a CRM is an added plus

đŸ–ïž Benefits

‱ Unlimited Time Off & Sick Days ‱ Flexible hours ‱ Fully remote with the possibility to work from anywhere

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