Mid-Market Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$160k - CA$220k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MaintainX

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

☁️ SaaS

🏭 Manufacturing

🏢 Enterprise

💰 $150M Series D on 2025-08

SaaS • Manufacturing • Enterprise

MaintainX is a cloud-based, AI-powered maintenance and asset management platform that provides a modern CMMS (Computerized Maintenance Management System) and enterprise asset management (EAM) capabilities. The product helps frontline teams create and track work orders, schedule preventive and predictive maintenance, manage parts inventory, run checklists and inspections, and collect IoT and asset data. MaintainX emphasizes AI features — natural-language reporting, AI-assisted summaries and recommendations, anomaly detection, and operational insights — and offers integrations, an API, and an enterprise marketplace. It serves manufacturing and facilities-heavy industries and is positioned for enterprise customers; an acquisition by Autodesk has been announced.

📋 Description

• Manage a portfolio of business from post-sale handoff through renewal and expansion. • Engage with and build relationships with mid-market customers. • Identify and pursue expansion opportunities within existing accounts. • Proactively identify customer needs and provide innovative solutions. • Conduct quarterly customer satisfaction reviews and deliver tailored product demonstrations. • Simultaneously manage customer inquiries, demonstrations, proposals, and follow-ups. • Use Salesforce, Outreach, ZoomInfo, and other sales systems. • Accurately manage the pipeline and forecast monthly and quarterly expansion opportunities within +/- 15% accuracy. • Accurately and promptly document customer interactions, contracts, and progress. • Bring an entrepreneurial mindset and contribute to building something new.

🎯 Requirements

• At least 4 years of sales experience, including significant experience in account management or a similar role serving the mid-market segment. • Demonstrated ability to grow customer accounts and drive revenue growth in a B2B sales environment. • Ability to successfully lead large-scale projects, understand complex sales cycles, and manage multiple stakeholders. • Strong analytical and presentation skills, with the ability to communicate data-driven insights effectively. • Proven ability to deliver engaging product demonstrations and lead quarterly business reviews. • Adaptability and comfort working in a fast-paced, evolving commercial environment. • Exceptional organizational skills and attention to detail. • Excellent interpersonal skills for building and maintaining strong relationships with customers and internal teams. • A positive, passionate, and creative mindset aligned with the company’s values. • Open-mindedness and a willingness to improve through coaching and learn more about customers’ industries. • Bachelor’s degree or higher, ideally in a relevant field. • Experience with Salesforce, Salesloft, DiscoverOrg, etc. (strongly preferred). • Experience with startups and entrepreneurial organizations (strongly preferred). • Experience with CMMS or facilities operations software (strongly preferred). • Proven success working remotely (strongly preferred). • Legally authorized to work in Canada or the United States.

🏖️ Benefits

• Competitive salary and significant equity opportunities. • Health, dental, and vision coverage. • 401(k) / RRSP enrollment program. • Take the time off you need. • Work alongside people from around the world who embody MaintainX’s values: Intelligent, Humble, Optimistic. • We believe in meritocracy, where ideas and efforts are celebrated publicly.