Docket Fulfillment Specialist

Job not on LinkedIn

🔥 1 hour ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 11%

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Innosphere

51 - 200 employees

Founded 1997

đź’Ľ Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Innosphere is a solutions company dedicated to turning innovative ideas into successful outcomes through technology enablement. We specialize in providing tailored professional services, staff augmentation, and tech recruitment aimed at helping enterprises and scale-ups address their technology-related challenges. Our focus is on delivering cloud-first solutions and measurable business impact, enabling clients to achieve their objectives efficiently and effectively while fostering long-term relationships to understand their needs and aspirations.

đź“‹ Description

• Monitor the docket request intake database and process incoming court docket and legal document requests • Review requests to identify the appropriate court, docket, and required documents • Research and retrieve dockets and legal filings using online legal research and court resources • Submit requests to state and federal courts when documents are not readily available • Complete court request forms with required information • Process document retrieval fees using company-provided payment methods • Enter request, court, document, and payment information into the docket fulfillment system • Download, organize, and attach retrieved documents to corresponding client requests • Return completed requests and documents to the appropriate requester promptly • Handle missing dockets, sealed entries, unavailable documents, and other reported issues • Monitor outstanding requests and follow up to ensure timely fulfillment • Maintain records of completed requests and associated costs for monthly client billing • Communicate request status, issues, and exceptions to team members and management • Follow established processes and quality standards for accuracy, completeness, and confidentiality

🎯 Requirements

• Previous experience in data entry, document processing, administrative support, or a related role • Strong attention to detail and a high level of accuracy • Excellent organizational and time management skills • Proficiency with computer applications, databases, and data entry systems • Ability to learn and navigate new software, online research tools, and document management systems • Strong written and verbal communication skills • Ability to work independently and manage multiple requests and priorities • Ability to follow established procedures while identifying and resolving issues • Must be currently residing in Canada • Must be legally permitted to work in Canada • Successful completion of criminal, educational, and employment history background checks • Legal education or coursework in law, legal studies, paralegal studies, or a related field (preferred) • Experience working with legal documents, court records, or legal databases (preferred) • Familiarity with online legal research platforms or court document systems (preferred) • Previous experience in a legal, financial, or professional services environment (preferred) • Experience processing document retrieval requests or working with government or court systems (preferred) • Familiarity with document management or workflow management systems (preferred)

🏖️ Benefits

• Fully remote work arrangement • Virtual events and team collaboration • Annual in-person company celebration • Community and charity initiatives • Employee growth and career development opportunities • Promotion-from-within opportunities • Generous paid time off • Dental, health, vision, LTD, AD&D, life and dependent life benefits • Home office benefit program • Yearly professional development budget • Annual fitness benefit • Lunch & Learns and virtual events • RRSP matching program • Blue Jays sports tickets • Birthday Club celebrations • Disability accommodations during the selection process

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