Billing Operations Lead

🔥 20 hours ago

🇨🇦 Canada – Remote

💵 $95k - $100k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Oversee and optimize the end-to-end billing lifecycle across Instacart Marketplace retailers • Ensure accurate invoicing, compliance with financial controls, and timely month-end close • Own billing portfolios across strategic retail partners and multiple revenue streams • Develop and maintain billing policies, SOPs, and quality standards • Resolve discrepancies and escalations with Finance Systems, BD, and Revenue • Build dashboards, reporting, and KPIs tracking billing health • Scope and deliver billing system enhancements, integrations, and automation with Product and Engineering • Enforce internal controls, audit requirements, and contractual billing terms • Mentor junior team members and scale billing operations

🎯 Requirements

• Bachelor’s degree in Accounting, Finance, Information Systems, or related field, or equivalent practical experience • 5+ years of experience in Billing Operations, Order-to-Cash, or Accounts Receivable within technology, ecommerce, marketplace, or subscription/SaaS environments • 2+ years leading cross-functional billing or quote-to-cash projects as an individual contributor, from requirements through UAT and launch • Hands-on experience with Salesforce CPQ and at least one billing platform such as Zuora, Chargebee, or Stripe Billing, plus one ERP such as NetSuite, SAP, or Oracle • Proficiency in Excel, including pivot tables and lookups • Basic SQL for reconciliations and data analysis • Working knowledge of billing controls, SOX requirements, and revenue considerations such as ASC 606 as applied to invoicing, credits, and adjustments

🏖️ Benefits

• New hire equity grant • Annual refresh equity grants • Flexible choice of workplace, including home, office, or coffee shop • Regular in-person events • Competitive compensation and benefits