Bilingual Patient Support Specialist

Job not on LinkedIn

🕒 May 22

🇨🇦 Canada – Remote

💵 $50.5k - $84.1k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 35%

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🗣️🇫🇷 French Required

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Logo of IQVIA

IQVIA

10,000+ employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

💰 $1G Post-IPO Debt on 2023-05

Consulting • Manufacturing • Marketing

IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.

📋 Description

• Act as the primary point of contact in a call center • Provide high-quality support to patients and healthcare professionals • Facilitate access to patient support program services • Handle inbound calls on a rotating shift schedule • Use telephony systems and multiple computer platforms to deliver prompt, accurate assistance

🎯 Requirements

• Fully bilingual in French and English • Spanish proficiency considered an asset • Minimum of one year of relevant experience • Excellent communication skills • Strong attention to detail • Demonstrates strong organizational and time-management skills • Proficient with computer environments and common software (e.g., Excel, Word, and Outlook)

🏖️ Benefits

• Health benefits • Wellness programs • Professional development • Incentive pay and/or bonuses • Insurance

Apply Now

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