IQVIA
10,000+ employees
⚕️ Healthcare Insurance
🧬 Biotechnology
🤖 Artificial Intelligence
đź’° $1G Post-IPO Debt on 2023-05
Healthcare Insurance • Biotechnology • Artificial Intelligence
IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.
Bilingual Patient Support Specialist
đź•’ July 8
🗣️🇫🇷 French Required
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IQVIA
10,000+ employees
⚕️ Healthcare Insurance
🧬 Biotechnology
🤖 Artificial Intelligence
đź’° $1G Post-IPO Debt on 2023-05
Healthcare Insurance • Biotechnology • Artificial Intelligence
IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.
đź“‹ Description
• Provides clinical support via phone, email, and web • Provides patient counseling per manufacturer requirements • Handles inbound calls on rotating shifts • Assesses patients' financial resources for their support program • Communicates directly with pharmaceutical manufacturers on exceptional cases
🎯 Requirements
• Fully bilingual in French and English • Minimum of one year of experience in a patient support program • Ability to work a rotating schedule • Demonstrates compassion and a patient-centered approach • Strong analytical and problem-solving skills • Excellent communication skills • Proficient with computer environments (Excel, Word, Outlook)
🏖️ Benefits
• Health benefits • Wellness programs • Professional development training • Incentives and bonuses
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