Senior PM - Communications

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $117.1k - $182.9k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

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Jane.app

201 - 500 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Jane. app is a comprehensive practice management software designed for healthcare practitioners. Its platform includes features such as online booking, billing, and scheduling, with integrated telehealth capabilities that are HIPAA, PIPEDA, and GDPR compliant. Jane. app also offers customizable charting and reporting tools, payment processing options, and secure data storage solutions for multi-location practices. Additionally, their software is tailored for various types of healthcare clinics, providing an intuitive, web-based interface that improves clinic operations and patient experiences. The system is designed to simplify administrative tasks and enhance the efficiency of running a healthcare practice.

📋 Description

• Own a Communications problem space from discovery and customer research through shipping and go-to-market commercialization • Contribute to existing domains such as the Notifications Centre and develop net-new communication channels • Shape how Jane leverages AI in Communications in support of the company’s broader AI strategy • Collaborate with product, design, engineering, support, product marketing, and communications design partners • Work tactically with engineers and designers to refine edge cases, evaluate trade-offs, test prototypes, and iterate solutions • Define customer problems and expected outcomes with design and engineering leads • Build roadmaps, prioritize initiatives, decide what to test first, and determine what not to pursue • Solve meaningful customer problems using customer and competitive landscape expertise • Bring products from idea to launch and help commercialize them

🎯 Requirements

• 5+ years of product management experience in a SaaS company • Experience taking a product from 0-to-1, from opportunity discovery and validation through beta testing and commercialization • Experience leading planning and strategy work, including long-term vision and prioritization • Experience facilitating workshops to explore problems, shape ideas, and reach decisions • Track record of shipping products that made a clear difference for customers • Ability to define success metrics and use data to guide decisions • Experience shipping AI-powered products and features that solve customer problems • Experience influencing broader AI strategy by building alongside other teams • Experience collaborating with support, product marketing, communications design, engineering, and design partners • Ability to communicate complex problems and solutions clearly and build alignment with senior leaders and stakeholders • Candidates must currently live in Canada and have the legal right to work there without employer sponsorship • Jane cannot support relocation, visa sponsorship, or employment through a third party or employer of record • Experience in communications, healthcare, AI, marketing automation, SMB/B2C products, or regulated environments is a plus but not required

🏖️ Benefits

• Annual salary growth through regular career development and compensation conversations • Comprehensive benefits package • Remote-first work arrangement • Collaborative, supportive, and inclusive work culture • AI-supported interview process with transcription tools

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