Strategic Payments Partnerships Director

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Develop and execute strategies to increase new merchant acquisition and convert existing merchants to Lightspeed Payments and Capital users • Own relationships with major card brands and key financial services providers globally, building joint business plans with priorities and accountability • Collaborate with Strategy, Product, Legal, Compliance, Finance, Marketing, and Sales on partnership initiatives • Set partner priorities and drive innovation, product development, geographic expansion, co-marketing, and incremental revenue opportunities • Improve payments economics, including margin expansion, approval performance, partner efficiencies, and commercial terms • Lead negotiations and commercial structuring with card brands, acquirers, and strategic payment partners • Monitor scheme rules, regulatory developments, and market trends as the payments ecosystem subject-matter expert • Represent Lightspeed externally and cultivate new strategic partner relationships • Ensure partner alignment, measurable success metrics, improving margins and approval performance, timely launches, increased merchant satisfaction and retention, and tangible strategic value

🎯 Requirements

• 5+ years managing major payments providers such as Fiserv, Stripe, Adyen, PayPal, and Worldpay • 3+ years managing card-brand relationships such as Visa, Mastercard, and American Express • 5+ years shaping financial services strategy in fintech, card-network, acquiring, or payments contexts • 3+ years supporting launches of financial services products, capabilities, or geographies • 5+ years of applied knowledge of card network dynamics, acquiring models, payments economics, and the broader payments value chain • Fluency engaging at an executive level • Strong written and verbal communication skills • Ability to work independently with accountability in a matrixed organization • Strong commercial instincts, analytical rigor, sound judgment, and attention to execution detail • Ability to present ideas, make recommendations, and influence decisions constructively • Determination, flexibility, and proactive, action-oriented mindset

🏖️ Benefits

• Lots of autonomy • Flexible work culture • Option of fully remote work • Genuine career opportunities • Lightspeed equity scheme • Flexible paid time off policy • Extended healthcare benefits • Health and wellness benefit of $500 per year • Mental health online platform and counseling & coaching services • Paid leave and assistance for new parents • LinkedIn Learning license • Volunteer day • Continuous learning opportunities • Global mobility • Medical, dental, wellness, life and disability insurance • RRSP plan and match • Paid parental leave top-up • Paid time off