Accounts Receivable, Collections Specialist

🕒 September 30

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Language Services Associates

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1991

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

Language Services Associates is a comprehensive language services provider offering a range of solutions such as video remote interpretation, over-the-phone interpretation, telehealth solutions, onsite interpretation, translation and localization, and American Sign Language. They serve a wide array of industries, including insurance, healthcare, finance and banking, legal, sports, and government. LSA supports communication across hundreds of languages and helps businesses overcome language barriers to expand their reach, enhance customer service, and ensure compliance. With over 32 years of experience, Language Services Associates connects clients with qualified interpreters and translators, aiding millions of interactions yearly.

📋 Description

• Serve as a primary point of contact for assigned customer accounts and respond to invoice, payment status, account balance, billing requirement, and accounts receivable inquiries • Monitor shared Accounts Receivable email inboxes and route or address requests promptly • Assist with daily billing activities and review onsite billing transactions before invoice generation • Prepare, distribute, and upload customer invoices through portals and electronic billing platforms • Maintain customer account records, billing contacts, remittance information, invoice delivery preferences, and billing requirements • Review and monitor customer purchase order information and expirations • Manage collections for assigned small- and mid-tier accounts through phone and email outreach • Review aging reports and follow up on past-due accounts • Research and resolve routine payment disputes, invoice discrepancies, short payments, deductions, and account questions • Issue customer statements, payment reminders, and collection correspondence • Escalate complex collection issues and significant delinquent accounts • Assist with customer payment application and cash application activities • Research unapplied cash, payment discrepancies, and remittance information • Prepare aging reports, collection status updates, and other accounts receivable reporting • Maintain documentation supporting internal controls • Collaborate on improvements to billing, collections, customer service, and accounts receivable processes • Perform other assigned accounts receivable, billing, collections, and administrative duties

🎯 Requirements

• 3-5 years of accounts receivable, billing, collections, customer account management, or related accounting experience • Experience working with ERP systems, customer billing portals, and Microsoft Excel • Understanding of accounts receivable processes, collections practices, and cash application procedures • Strong customer service and communication skills • Ability to manage multiple priorities while maintaining accuracy and attention to detail • Ability to work independently and collaboratively within a team environment

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) with partial match • Other employer-covered benefits • Generous 401(k) match for qualifying employees • Free parking

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