Bilingual Associate Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $71.5k - $119.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Lead, coach, mentor, and support a team of Case Managers • Manage workflow, performance, and staffing activities • Promote effective disability and case management practices • Provide guidance on complex claims and technical issues • Conduct quality reviews and identify opportunities for continuous improvement • Build strong relationships with plan members and internal and external partners • Drive positive business, service, and client outcomes • Support veterans medically released from the Canadian Armed Forces as they transition to civilian life, including potential return to employment

🎯 Requirements

• 2–3+ years of supervisory or people leadership experience • Strong knowledge of Group Disability claims, adjudication, and case management practices • Bilingualism in English and French is required • Experience coaching, mentoring, training, and developing employees • Strong knowledge of medical terminology and functional abilities • Strong analytical, problem-solving, and decision-making skills • Ability to manage multiple priorities in a fast-paced, results-oriented environment • Strong interpersonal, influencing, negotiation, and relationship-building skills • Post-secondary education, preferably in a health sciences field • Proficiency with Microsoft Word, Excel, and Outlook • Knowledge of Manulife LTD case management processes is an asset • Experience with CAF LTD claims management is an asset • Previous Group Disability Claims experience is an asset • Experience managing health-related absences is an asset • Relevant insurance industry courses or designations are an asset

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental coverage • Mental health benefits • Vision coverage • Short- and long-term disability insurance coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Flexible work environment • Learning and career development opportunities • Well-being and inclusion support